Katherine Roberts

Melbourne, FL ***** adyw9o@r.postjobfree.com 727-***-****

Work Experience

Assistant Manager

Nouria Energy Convenience Store Oxford, ME

August 2022 to May 2023

•Maintaining and enforcing operational and personnel policies and procedures.

•Ensure that the store is clean, safe and presentable for customers.

•Completes daily store operational requirements in manager's absence.

•Maintain and monitor store inventory.

•Process sales when necessary.

•Communicate with staff of any changes to inventory and policies.

Production support/ Purchasing

KRB Kitchen & Bath Design Center - New Port Richey, FL

October 2021 to April 2022

Ordered material needed to complete renovations. Called vendors when there were problems with merchandise, or an item was missing. Set up returns for damaged cabinets. Copy, scan, and file contracts and all associated paperwork.

Community Manager/ Service Manager

DLP Property Management - Port Richey, FL

February 2021 to September 2021

I held a twofold and very busy position at an 80-unit residential apartment complex. My main responsibility was to care for the owner's investment which includes serving the residents, property, and customers. I developed and maintained positive relationships with the residents while collecting timely rent payments. I managed delinquencies and evictions I would shoe any available apartments to prospective tenants and would perform property inspections to ensure the property met company standards.

Managing relationships with vendors, arranging service and procuring bids was key to the maintenance side of this position. All work orders and emergency calls were completed timely and noted thoroughly. Maintenance functions included: drywall repair, plumbing, minor electrical, minor HVAC, painting, some carpentry and grounds upkeep. A 5-7 day turn of empty units was expected. Safety inspections of all areas were done daily as part of the property walk through.

Facility Service Technician

Regency Residence - Port Richey, FL

August 2019 to February 2021

A Holiday Retirement Community-Performed maintenance repairs for 135 units - performed preventative maintenance and repair of the facility and units including minor electrical, plumbing, carpentry and minor HVAC. Daily grounds and trash chute cleaning, pressure washing and painting as needed, assembled furniture and medical equipment, moved furniture and hung pictures, in addition to other resident requests. Communicate with senior tech and manager regarding major repairs and concerns. Used TELS system to track, note and close work orders.

Facility Service Associate

Lowe's Home Improvement - Tampa, FL

May 2019 to July 2019

Perform preventative and basic maintenance on all store equipment, order and install needed parts, and coordinating with contractors as needed. Responsible for the cleanliness of all store areas inside and outside including the sales floor, restrooms, breakroom, offices and parking lots. Assist customers on the sales floor when necessary. Also worked as receiving clerk and cashier at this location. Was also employed at this location from- January 2016 to September 2017

Property Support/Onsite Maintenance Technician

RealManage - Tampa, FL April 2018 to April 2019

Responsible for general maintenance of building and grounds of an 8 floor HOA residential condominium. Perform routine and preventative maintenance, janitorial and grounds work throughout the community. Complete periodic grounds and building inspections for needed improvements and repairs as well as identify safety issues. Coordinate on site vendors activities while maintaining excellent communication with owner/residents.

Facility Maintenance Worker

University of Maine at Farmington - Farmington, ME

October 2017 to March 2018

Responsible for daily cleaning of all public areas in student dormitory including lounges, hallways, showers/restrooms, kitchen and stairwells. Carpet cleaning, floor wax/buff, and winter ground maintenance as needed.

Maintenance Technician

Winthrop Management - Palm, PA

January 2006 to October 2015

Maintenance and repair in a 432-unit apartment community. Duties included HVAC, electrical, plumbing, carpentry, and painting. Responsible for ensuring safety standards, tenant satisfaction, work orders, and vacant unit turnover.

Education

Associate's degree in Accounting

Andover College Portland Maine

Certifications and Licenses

EPA Certification

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