Alexa Gramuglia

Tampa, FL • 518-***-**** • adyw7j@r.postjobfree.com

Driven by customer satisfaction maintaining a rapport for sales expertise and exceptional customer service.

Excellent communication skills with the ability to effectively manage client relationships

Ability to prioritize and multi-task in a high pressure environment EDUCATION:

University of Tampa (UT) May 2023

Bachelor of Science in Allied Health, concentration in Medical Sciences PROFESSIONAL EXPERIENCE:

TJ’s Flightline Pub June 2022 to Present

Server

● Established trust with management and performed daily opening and closing responsibilities

● Collaborated with team members to coordinate delegation of tasks.

● Demonstrated excellent order recall, friendly service and the ability to handle multiple parties and groups. The Dubliner Irish Pub September 2022- May 2023

Bartender

● Created a welcoming and positive environment while providing exceptional service

● Acquired remarkable recall skills and demonstrated great ability to multitask

● Focused on attention to detail and established reliability with the management team Kenneth A. Kesselring Nuclear Power Plant May 2020 – August 2020 Covid Screening

● Coordinated and administered health screenings per protocols

● Welcomed all individuals and assessed their risk before entering the facility

● Developed and maintained professional working relationships with colleagues, managers and leaderships.

● Maintain collaborative working relationships with various departments and business clients. Ellis Hospital, Schenectady February 2019- June 2019 Nursing Student Shadow

● Supported staff by obtaining and communicating changes in patient condition

● Observed daily medication administration, treatments and examinations

● Enhanced professional network of contacts

● Maintained confidentiality at all times.

Firestone 151, Hostess & Server April 2018-August 2018 The Waters Edge Lighthouse, Busser May 2017-April 2018 & March 2019-August 2018 Mario’s Restaurant, Busser February 2015-February 2016 TECHNOLOGY & LANGUAGE PROFICIENCIES:

● Microsoft Office (Word, Excel, PowerPoint)

● Google suite

● Spanish- intermediate

CERTIFICATIONS:

● Citi Training

● Basic Life Support

● Emergency Medical Response

AFFILIATION:

● Member of the UT Pre-Physician Assistant Association

● Medical Terminology Mentor

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