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Customer Service Beverage Manager

Location:
Nairobi, Nairobi County, Kenya
Posted:
August 14, 2023

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Resume:

CURRICULUM VITAE

Eunice Kavwayi Amadadi

A). Personal Details:

Year of Birth: 1987

Nationality: Kenyan

Marital Status: Single

Gender Female

ID No.: 25726910

Languages English /Swahili

Phone Number: 074*******

Religion: Christian

B). Career Ambition:

To be resourceful and skillful so that I can be able to work in a professionally demanding environment with ready solutions and ideas in order to help my organization realize it’s goals and at the same time advance myself professionally.

C). Education Background:

Year Institution Qualification

2003-2006 Kerongo Secondary School Kenya Certificate of Secondary

Education

199-2002 Nairobi Primary School Kenya Certificate of Primary

Education

D). WORKING EXPERIENCE

2016-2017: Mashpark Hotel

Position: Waitress

Responsibilities

Welcomed customers when they arrive at a restaurant, cafe, or other eating or drinking establishment

Introduced customers to the menu and announces daily or seasonal menu specials

Answered questions about menu items, ingredients, and pricing

Took customers' orders for food and drink by writing them on a ticket, entering them into a tablet, or memorizing them

Passed customer orders along to kitchen staff for preparation

Prepared drinks and serves them to customers

Removed used dishes, glasses, and flatware from tables

2014-2015: Mister Wok Chinese Restaurant

Position: Waitress

Responsibilities

Serve food and drink orders

Check dishes and kitchenware for cleanliness and presentation and report any problems

Arrange table settings and maintain a tidy dining area

Deliver checks and collect bill payments

Carry dirty plates, glasses and silverware to kitchen for cleaning

Meet with restaurant staff to review daily specials, changes on the menu and service specifications for reservations (e.g. parties)

Follow all relevant health department regulations

Provide excellent customer service to guests

2013 – 2016 : Pride Inn Hotel

Position: Waitress

Responsibilities

Prepared cheques and delivers them to customers

Processed cash and credit card payments and returns change to customers if necessary

Sets tables with dishes, glasses, and flatware and refills condiments

Maintained familiarity with menu items, specials, and restaurant information

Met with managers and wait staff daily or regularly in order to learn about menu changes and specials as well as discuss upcoming reservations and customers with special needs

E). Hobbies:

Travelling

Socializing

Reading inspirational books

F). Referees:

1.Mr. Kome

Food and Beverage Manager

Cell: 072*-***-***

2.Chef. Sammy

Mash Park Hotel

Cell: 071*-***-***



Contact this candidate