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Customer Service Human Resources

Location:
Columbia, SC
Posted:
August 14, 2023

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Resume:

T’Quasia Brown

**** ******* ***** **** *** *** Columbia SC 29209 843-***-**** adyw6c@r.postjobfree.com

SKILLS AND ABILITIES

· Organized, people-oriented, mission focused, professional fully committed to increasing efficiency, productivity, and customer service to the company. Skilled areas

· ON-BOARDING/ TRAINING

· POLICIES/ PROCEDURES

· MANAGEMENT

· VISUAL MERCHANDISING

· AUDITS/ INVENTORY/PAYROLL/ SCHEDULING

· HUMAN RESOURCES

KEY QUALIFICATIONS

· Easily build rapport with external vendors, peers, and management

· Focused problem-solver who remains calm during stressful situations

· Motivated with proven strategies to establish mutually beneficial relationships EDUCATION

ASSOCIATE OF ARTS 12/2011 THE ART INSTITUTE OF CHARLOTTE

· Major: FASHION MARKETING

WORK EXPERIENCE

VISUAL MERCHANDISER JIMMY JAZZ 10/2013- 4/2020

· Perform store openings and closings conducting daily counts

· Constructed shoe releases for new arrival shoes

· Held weekly merchandise counts and participated in conference calls

· Set sales goals for associates and handled monies

· Strong customer relationships and customer service

· Display merchandise to make appealing to customers satisfaction VISUAL MERCHANDISER FOREVER 21 3/2017- 2/2018

· Creating looks to appeal to visual concepts

· Conducting floor plans and executing mannequin changes

· Responsible for store sales and markdowns

· Assisting stock room with merchandise and placement 1ST ASSISTANT MANAGER CITI TRENDS, INC 5/2016-2/2017

· Perform store openings and closings conducting daily counts

· Routinely handle large sums of cash, bank deposits, and change orders

· Follow through with creative store visuals and execute all floor plans

· Train assistants, conduct interviews, and hire staff

· Monitor sales floor and money at all times while attending to customers’ needs CO MANAGER RAINBOW APPAREL 9/2015-5/2016

· Managed daily paperwork and store opening/closing

· Responsible for all visuals in store

· Weekly supervision of two assistant managers and 10 associates

· conducting daily counts and inventory

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