Marianne Guercio

***** *. ******** ******

Mesa, AZ 85208

adyw33@r.postjobfree.com

480-***-****

Objective

To secure a position in an established organization, which appreciates professional approach and hard work, where I can utilize my knowledge, various skills & experience in contribution towards fulfilling the company’s growth objectives and develop my career and excel in the related field.

Employment

Centralized Liaison NYU Shield’s Health

Aug 2021 – March 2023

Provides "legendary" care to patients by providing a full suite of custom medication management services

A direct member of the clinic team that works seamlessly alongside clinicians to serve patients both face-to-face and over the phone

Educates prospective patients on how NYU serves patients and improves their overall care

Ensures that patients remain on track with medication regimens- outbound therapy/medication adherence check-ups; secures refill prescriptions, etc

Communicates effectively with the centralized Patient Service Center with respect to refill report, the zero-fill report, the monthly outstanding report and the appointment list

Identifies medications requiring special storage and/or handling such as hazardous medications and/or refrigerated medication

Identifies supplies necessary for select medications such sharps containers, needles/syringes, alcohol swabs, Band-Aids

Answers, resolves and triages inbound patient, provider, and pharmacy inquiries

Performs refill reminder calls under the supervision of a pharmacist

Resolves insurance related issues, including prior authorizations (PAs), and assists Montefiore patients with various forms of financial assistance

Ensures appropriate documentation in all Epic and TelemetryRx.

Patient Service Advocate Priority Health

Feb 2020 – Oct 2020

Employed as a Patient Care Advocate processing prior authorizations, and assisting members in all lines of business, including Commercial, Medicaid and Medicare with questions related to their benefits, copays, etc.

Certified Pharmacy Technician Optum RX

May 2019 – Sep 2019

In this position I was. Patient Care Advocate working specifically in Oncology helping customers obtain Prior Authorizations, managing 3 clients out of Kentucky and acting as a liaison.

Account Manager Medliance

Aug 2016 – Mar 2019

After working in the pharmacy field for the last 15 years, I secured a position with this company as an

Account Manager, where I am responsible for ensuring that contract pricing is being adhered to by the

pharmacy for our clients, as well as analyzing data reports, price validation, bill review, cost studies and contract optimization.

Certified Pharmacy Technician Express Scripts

Feb 2012 – Jul 2016

Work at Home Technician handling both inbound and outbound calls from both Doctor's offices and

patients regarding medications, coverage issues, cost savings, prior authorizations, etc. Specialized in

the area of HEP C medications.

Certified Pharmacy Technician Walgreens

Jun 2010 – Feb 2012

While employed in this position, I was strictly Data Entry. During this time, I had the following

accomplishments: Rated in the top 3% out of 295 employees in both productivity and accuracy: First

person selected to pilot the new work-at home program for Pharmacy Technicians.

Pharmacy Technician Manager Pharmacare

Aug 2008 – Jun 2010

This was a new LTC pharmacy that recruited me to be their manager. I assisted in the start-up of this pharmacy, ordering product, setting up the files, billing etc. I was responsible for data entry, filling prescriptions, billing, etc. (Note: The pharmacy went out of business)

Pharmacy Supervisor Omnicare

Jan 2001 – Aug 2004

I worked for Omnicare two different times within a 10-year period. Both times I was employed as the Pharmacy Supervisor where I was responsible for supervising data entry technicians, I.V. Technicians and Fill Techs. In addition to this, I was Responsible for handling complaints and issues that would arise with professionalism to ensure a positive outcome. I provided training to new staff and developed new policies and procedures to facilitate the order entry process, as well as created special SIG codes to speed up the order entry process.

Education

Paralegal American Institute of Paralegals

Completed my Certificate training as a Certified Paralegal in the State of Illinois, covering all aspects of Law, including but not limited to, Criminal, Civil, Probate, Real Estate, etc.

Certifications/Licenses

Certified Pharmacy Technician (CPhT) PTCB

Nov 2004 – Present (Active)

My Pharmacy Certification is nationally accepted and is current and active through November 2021.

Certificate #240************

AZ State Board of Pharmacy Licensed Technician

Current and in Good Standing, License #T022288

References

Personal and Professional furnished upon request

Contact this candidate