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Administrative Assistant Customer Service

Location:
Rochester, NY
Posted:
August 12, 2023

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Resume:

**Westwind Drive, Methuen Mass. 617-***-****

Cynthia Wolske

Experience

****-****

Moshe Safdie & Assoc.

Somerville, Mass.

Receptionist / Administrative Assistant

Greeted and managed all incoming guests, clients, & visitors.

Directed all incoming calls, interview requests, and inquiries regarding company.

Managed all meeting room calendars, and all catering needs for client meetings.

2001-2003

Roll Systems

Burlington, Mass.

Receptionist

Answered all incoming calls and announced incoming visitors.

Backup A/P & A/R clerk.

Provided assistance to Customers with basic Product questions.

1998-2001

Papa Gino’s

Haverhill, Mass.

Assistant Manager

Managed fast paced store in the absence of Manager.

Delivered superior guest services and ensured absolute customer satisfaction.

Consistently reviewed operations and staff to identify any problems or concerns, and opportunities for improvement.

Monitor and Maintain POS System.

Audited nightly sales receipts ensuring all numbers were balanced and accurate

1991-1998

Bertucci’s / On the Border / Joe’s

Multiple Cities in Mass.

Waitress

Greet Customers, made recommendations on food and beverage choices

Provided excellent customer service and promoted satisfaction

Trained new wait staff

Education

1990-1994

Waltham High School

Waltham, Ma

High School Diploma

Interests

Running, Fitness, Camping

References

References are available on request.



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