Customer Service Personal Banker
Resume:
Personal Banking Associate
D I K S H A B A G G A
*************@*****.***
C O N T A C T
E D U C A T I O N
Guru Nanak College (B.COM)
EDUCATIONAL QUALIFICATION
DCM Presidency School
2016-2018
EDUCATIONAL QUALIFICATION
S K I L L S
Team Leadership
Technology Savvy
Never Procastinate
Total People Person
Conflict Handling
WORK E X P E R I E N C E
Walmart
May2023-Present
CUSTOMER EXPERIENCE SALESFLOOR ASSOCIATE
Providing excellent Customer Service by greeting all customers in a polite and friendly manner, assisting customers by promoting products/services, locating merchandise and making purchase decisions, resolving customer issues and referring concerns where
appropriate.
Covering an assigned area(s) on the salesfloor.
Zoning assigned area.
Moving feature merchandise to its modular home.
Working recovery merchandise from the Customer
Service desk and other areas of the store.
Assisting with Front End coverage.
Communicating with other associates to ensure floor coverage is maintained.
S U MMARY
A passionate banking associate in field of banking since 1 year in India. I have worked with HDFC Bank in India as an Personal Banker, then moved to Canada for my higher education, now I am working with Walmart as Salesfloor Associate.
HDFC Bank
2022-2023
PERSONAL BANKER
Escalation Process
Corporate Salary Account Retention
Large Value Attrition Outreach
Boosting Customer Wallet Size:
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