Customer Service Data Entry

ARTHUR FAIR JR

Email: ******.*******@*****.***

Phone: 786-***-****

Address: **** ******* *** *******, **, 32827

OBJECTIVE

Seeking a challenging opportunity where I will be able to utilize my strong organizational skills and educational background with the ability to wok well with people. Which will allow me to grow personally and professionally.

EXPERIENCE

ADK Sports

Manger, May 2011 – Present

Provided overall supervision for my store to ensure that it runs effectively and profitably.

Responsible for all employees in my store where I must supervise employees, scheduling and assigning duties to employees.

Also recruiting and hire employees if needed.

Edward Don

Warehouse Selector/ Forklift Operator, Jan 2016 – Mar 2020

Receive and stock merchandise.

Prepare “ via “ merchandise for shipment.

Process in returned merchandise.

Preform cycle count/PIP report counting.

Pick manual orders.

Assemble and check prep-packs.

Operate forklift/pallet jack.

Lift 40-60 pounds repeatedly each shift, bending, stooping, climbing, standing and twisting for extended periods of time.

Walgreens

Customer Service/ Pharmacy Technician, May 2013 – Jan 2016

Used prescription data entry procedures and guidelines, processes new patient registration by entering data into appropriate system. Handles patient prescription requests within HIPAA guidelines and enters refill orders for processing.

• Troubleshoots to obtain missing prescription information and interprets medical abbreviations (SIG codes). Resolves all data entry related exceptions.

• Handles correspondence to patients (inbound calls, chats, emails) and makes outbound calls to prescribers and patients as needed.

• Resolves Third Party Rejects by reviewing, gathering information, making corrections, and resubmitting for processing according to individual plan requirements.

• Makes telephone calls to insurers and others to obtain information, gain override approval or otherwise resolve the Third-Party Rejects.

• Aids Pharmacists, both those in the facility and those at other locations. Identifies and communicates issues to senior level staff as appropriate.

C&S Warehouse (Winn – Dixie)

Warehouse selector/ Forklift Operator, May 2011 – May 2013

Ensure accuracy of work and adherence to production and safety standards.

Utilize necessary pick sheet or technology to select product.

Operate double walkie-rider or pallet jack to remove case(s) of product from storage rack and place on pallet and stick selection labels to the appropriate cases.

Move pallet on an electric pallet jack or walkie-rider until full or order is complete then transport pallets to shipping dock or delivery to retail stores.

Write store number o pallets.

Warehouse: freezer.

EDUCATION

McArthur High School

High School Diploma, Graduate June 2010

Bethune Cookman College

Sports Medicine

SKILLS

Organization.

Dependability

Teamwork

Time Management

Ability to analyze reports

• Database management

• Organizational skills

• 45wpm typing skills

• Reliable and trustworthy

• Flexible

Working collaboratively

• Customer-Service Oriented

• Microsoft Office

• Computer skills

• Multi-Line Phone proficiency

• People skills

Contact this candidate