Customer Service
Resume:
Calvin Brogdon mailto:******.*******@*****.***
******.*******@*****.***
Professional Summary __
I have an extensive background in the warehouse environment, marked by managerial duties. I am seeking a position that will allow me to bring my multi-faceted skills to a company that I can become an exceptional asset.
Skills
In-depth OSHA knowledge
Material handling expert
Assembly line production
Production procedures
Exceptional organizational skills
Interpersonal skills
Microsoft applications skills
Extremely quick learner
Pipes and fittings expert
Proficient Excel spreadsheet functions
Skilled in call center operations
Customer interface expertise
Multi-line phone operation proficiency
Exceptional workflow management
Adheres to customer service procedures
Committed to maintaining data integrity
Persuasive speaker
Word processing
40 WPM typing speed
Work History
Forklift Driver Cold Storage
Shipping & Receiving
@Work Staffing
9/2019-Present
•Receiving trucks
•Load and unload trucks
•Pull orders
•Rotates stock
Warehouse Coordinator/Inventory Control/shipping & Receiving 09/2015 to 09/27/2016
Atlas Southeast Papers LLC – Sanford, 32771, FL
Invoice bills to Miami Headquarters, scheduled trucks for pickup of product.
Correspond with vendors to schedule deliveries to customers.
Trained staff on material handling processes to reduce shipping times.
Moved freight, stock and other materials to and from storage and production areas and loading docks.
Shipping and Receiving/made bill of lading for inventory purposes.
Coordinate and organized the staging of finished products.
Maintained and communicated daily productivity and
Planned, directed, coordinated and assigned manpower to meet aggressive production schedules.
Ensured that all health and safety guidelines were followed.
Forklift/clamp truck certified
Maintained a clean and organized production and non-production warehouse
Load and un load product materials to be received and shipped out to clients
Warehouse Specialist 04/2014 to 03/2015
Express Employment Professionals – 6900 South Orange Blossom Trail #100, Orlando, FL 32809
Loaded products weighing up to 500 pounds onto trailers for delivery.
Loaded and unloaded pieces into boxes for shipment.
Maximized sales by shipping on time and accurately.
Trained staff on material handling processes to reduce shipping times.
Moved freight, stock and other materials to and from storage and production areas and loading docks.
Ensured that all health and safety guidelines were followed.
Warehouse Specialist 08/2014 to 09/2015
Infiniti Employment Solutions – 3218 E. Colonial Drive, Orlando, FL 32803
Championed quality initiatives.
Successfully managed production activities so all orders were shipped on time.
Investigated and implement ideas for quality improvement, increased productivity and cost reduction.
Maintained and communicated daily productivity and shipment reports for all departments.
Verified that all process control parameters were being documented and followed at all times.
Planned, directed, coordinated and assigned manpower to meet aggressive production schedules.
Attached identifying tags to containers.
Used item numbers to properly stock warehouse.
Complied at all times with SOX, USDA, FDA, DOT and U.S. Customs guidelines and regulations.
Operated PC and RF-based computer systems with a high level of accuracy.
Forklift Operator 07/2013 to 11/2013
Exact Staff – 21031 Ventura Blvd. #501 Woodland Hills, CA 91364
Responsible for achieving production requirements.
Maintained necessary level of communications between shifts.
Assisted machine operators with finished pieces.
Load and unload coaters.
Unload materials to staging area to cool.
Stage raw materials in warehouse for shipment.
Shrink-wrap pallets of sleeves to be loaded on trailers.
Warehouse/Forklift Operator 10/2012 to 07/2013
Edina Couriers (Minnesota Regional Transportation, LLC) – 10100 Crosstown Cir, Eden Prairie, MN 55344
Certified Forklift driver.
Pull orders for existing customer sent UPS or FED-EX.
Load and unload truck for couriers and drivers.
Inventory of stock.
Directed 7-10 warehouse shipping associates.
Loaded products weighing up to 2000 pounds onto trailers for delivery.
Coordinated with freight forwarders to expedite international shipments.
Loaded and unloaded pieces into boxes for shipment.
Maximized sales by shipping on time and accurately.
Trained staff on material handling processes to reduce shipping times.
Led warehouse improvement initiatives to advance operational efficiencies.
Received, stored and shipped goods and materials.
Education
High School Diploma: 1983
Thornton Township High School - 60426, IL
Affiliations
Affiliation at The Kingdom Church in Orlando, Florida since November of 2014.
Contact this candidate