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Customer Service Merchandise Planning

Location:
Cleveland, OH
Posted:
August 12, 2023

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Resume:

Barbara Gerstenberger

***** ******* ****, #***

Twinsburg, OH 44087

216-***-****

adyvs7@r.postjobfree.com

https://www.linkedin.com/in/barb-gerstenberger-20aa116/ SUMMARY

Experienced Sales and Replenishment Analyst with a demonstrated history of working in the retail industry. Skilled in JDA, SAP, Analytical Skills, Microsoft Office, Merchandise Planning, and Retail. Strong operations professional with a Bachelor of Arts (B.A.) Heidelberg University. EXPERIENCE

CSS Industries/IG Design Group Americas - Craft Division – Sewing and Craft Products March 2019 – May 2023

Associate Business Analyst

Joann Stores

Leading Fabric and Craft specialty retailer with over 850 stores Senior Replenishment Analyst (February 2015 – January 2019) Senior Replenishment Analyst (August 2010 –February 2015) Responsibilities Include:

Created and prepared weekly/monthly/seasonally POS sales reports for a diverse audience based on specific needs. Both internal and external recipients.

● Contributed data for customer presentations.

Analyzed POS data by type and attributes to supply the Sales Rep with recommendations for the following reset for 3 large retail chains.

Maintained databases of sales history for one chain. Enabling other team members to utilize for their needs.

● Received and delivered samples per request of chain stores.

● Organized the sample/showroom to display current chain store assortments. Maintained a Showroom presence throughout the Covid shut down. This allowed the company to have a local presence for one chain.

Managing purchasing, allocation and replenishment in the Kids Craft and Basic Craft categories with over 6,000 basic articles.

Managing purchasing and replenishment in the ribbon, publications, trims, patterns, and home decorating notions categories with 6,500 articles.

Responsible for forecasting sales for replenishment of goods to stores based on sales trends and store events.

● Creation of PO’s for all purchasing of these goods in association with the Buying team. Correspondence with vendor community to ensure timely and accurate arrival of the merchandise.

Other progressive rolls at Joann Stores:

EDUCATION

Heidelberg University

Bachelor of Arts

COMPUTER SKILLS

OTHER SKILLS

Tracking and expediting of merchandise from the vendor to the distribution centers across the country.

Allocation of merchandise to the stores based on location, square footage and sales potential of the goods.

● Monitor sales and replenish to stores to achieve the optimum sales potential for each location. Work with the buying team, and upper management to strategize sales potential and buys for upcoming seasons.

● Ad hoc reporting as needed.

● Assisted in determining new product added to assortments.

● Working within Open to Buy parameters.

● Special Orders Coordinator

● Manager of Chain Home and Business Home Decor Division

● Assistant Buyer – Fabric Division

● Buyer – Fabric Division

● Inventory Analyst in other divisions

● Analytical Skills

● Microsoft Excel

● Retail

● Merchandise Planning

● JDA

● SAP

● Sales Analysis

● Customer Service/Support

● Vendor Management

● Goal Oriented

● Trend Analysis

● Forecasting

● Inventory Analysis

● Procurement

● Record Keeping

● Merchandise Planning



Contact this candidate