Records Management Data Entry
Resume:
W. Scott Leach
Chicago, IL ***** 213-***-**** *******.*****.*****@*****.***
Objective
Flexible, motivated, experienced Records Manager seeking a position to contribute to the success of an organization that can leverage my technical and management skills Skills & Abilities
MANAGEMENT
Significant law firm experience leading teams of 25+ directing staff to achieve corporate objectives TECHNICAL SKILLS
Proficient in Microsoft Office Suite. For various industries, mastered multiple database and content management software applications for law firms, including LegalKEY, Autonomy, Interwoven Experience
MAIL ROOM/DATA BRADFORD EXCHANGE, NILES IL 2022-PRESENT Design and implement Quality Control processes. UPS shipping and receiving. Enter orders into mainframe, design and generate custom reports and logs. NATIONAL OPERATIONS MANAGER EPIQ/FOLEY & LARDNER, CHICAGO IL 2020-2022
National Records Management for Foley & Lardner.
Manage 25 staff across 20 cities
Oversee all aspects of the records department including staff hiring and training, electronic and hardcopy records management
Client contact for the service contract and responsible for fulfilling all requirements of the contract
CUSTOMER SERVICE CENTRAL CONCRETE, PLEASANTON, CA 2018-2020 Answer phones at call center to assist customers with concrete orders, using Command and Map It to complete orders. Update and troubleshoot/support Command and Inside Sales databases. Dispatches daily across the bay area with hundreds of orders delivered successfully. RESEARCHER INGRAM MICRO, RIVERSIDE CA 2015-2018 Pull orders for customer requests. Resolve issues with missing product, exceptions, and inventory counts. FIRMWIDE RECORDS OPERATIONS MANAGER KIRKLAND & ELLIS, CHICAGO IL 2010- 2012
Responsible for Records Management Operations program in 5 US and 5 international offices
Negotiated office contracts for offsite records storage
Oversight and mentoring of local office Records Managers Leach Page 2
Special projects for Directors of Office Administration
Design and deploy processes for conversion to paperless Records Management, including scanning projects
RECORDS MANAGER KIRKLAND & ELLIS, CHICAGO IL 2006-2011 Oversee all Chicago office records operations
Supervise and handle performance reviews for 15 full time staff plus summer interns.
Assess and train staff on general records management principles, LegalKey and other software
Design and deploy multiple processes for retention review and inventory reduction
Significant database management experience
Creation of a new system for cost recovery including 5-year forecast model,
Deployed inventory control system to track and audit daily operations
Reduced physical inventory by 67%
Led major office moves in Chicago
Rolled out staff training program
Designed, tested, rolled out and trained program for end users on web portal for records retention review
RECORDS COORDINATOR KIRKLAND & ELLIS, LOS ANGELES CA 1995-2006 Oversee all records operations for the Los Angeles office in compliance with national Records Management policy
Hire, train, and review staff of 3
Develop SOPs for procedures and new databases
Deploy records management systems and content management systems including LegalKey and Interwoven
Manage review and reduction of hardcopy inventory
Handle database management and database conversions for the LA Office
Supervise move of files for major office moves in LA and San Francisco
Design file rooms
Create training program for CA records teams and end users for records management software CASE ASSISTANT KIRKLAND & ELLIS, LOS ANGELES CA 1993-1995 Database management for litigation case files, experience in all phases of trial preparation, trial team member.
DATA ENTRY BAKER & MCKENZIE, LOS ANGELES CA 1991-1992 Data entry of phone records using Equotrack. Build cost recovery reports. Reduced man-hours for tasks from 40 to 4 hours per week.
Education
MOUNT SAN ANTONIO COLLEGE
Coursework focused on computer systems and programming including IBM systems, Pascal, Cobol.
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