Customer Service Data Entry
Resume:
RC
Romeo Cruz
Professional Summary
Highly organized General Clerk with proven background in office and support functions performing clerical duties to facilitate administrative operations. Leverages subject-matter knowledge and excellent judgment to satisfactorily accomplish assigned tasks. Proficient in computer hardware and software applications and adheres to standard operating procedures to quickly learn new responsibilities and complete projects before deadline. Experienced Clerk with exceptional typing and data entry abilities and results-driven nature. Knowledgeable about logging daily information, researching variances and maintaining thorough records. Accuracy-driven, service-oriented and diligent about completing tasks with little supervision. Proven track record of maintaining efficient office operations. Expertise in scheduling and coordinating meetings, managing travel and expense reports, and transcribing minutes. Resourceful and experienced worker offering expertise in customer service, travel coordination and file management. Detail-oriented team player with strong organizational skills. Handles multiple projects simultaneously with a high degree of accuracy. Professional and knowledgeable office clerk offering several years of experience in administrative support and customer service. Highly efficient planning, problem-solving, and communication skills. Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Work History
Amentum - General Clerk
Sterling, VA
****.***********@*****.***
Woodbridge, VA 22192
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Skills
● Office Supplies and Inventory
● Monetary Transactions
● Customer Satisfaction
● Surface Work
● Bilingual
● Fast learner
● Ability to work independently
Ability to juggle multiple tasks and
priorities
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Education
Expected in 06/2026
Strayer University
Washington, DC
Bachelor of Science: Computer Science
And Programming
06/2018
Gar-Field High School
Woodbridge, VA
High School Diploma
10/2022 - Current
Inbound mail processing including processing returned mail
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Identify, classify, sort and reconcile mail both electronically and manually
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Assemble document batches
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Electronically logs mail
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Operates a postage meter
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Stages mail for dispatch mail sorting, logging and mail staging
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Operates automatic letter sorter and parcel sorting equipment
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Seals mail bags and pouches
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Processes bulk mail
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Coordinates mail pickup and delivery with other processing facilities
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Performs functions to meet established processing schedules
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Performs duties in accordance with safe warehouse operations policies and practices
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Maintains knowledge of contract performance requirements and acceptable quality levels for assigned tasks to achieve contract compliance
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Accomplishes all tasks as appropriately assigned or requested US Foods - Sanitation Technician
Manassas, VA
07/2021 - 10/2022
Responsible for the cleaning and maintenance of division building and related property
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Sweeps and cleans entire warehouse to maintain required level of cleanliness
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Empties trash bins and cleans trash area daily; operates trash compactor when applicable
Completed in-depth cleaning of machinery to protect consumers from contamination and illness.
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● Swept, mopped and sanitized facility.
Washed down facility walls, floors, and doors regularly with cleaning solutions and sprayers.
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Cleaned certain pieces daily and maintained weekly, monthly, and semi-annual procedures for less critical lines.
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Pulls pallets and cleans/scrubs product bays on a rotating basis
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Cleans up any spills or breakages to inventoried product; recoups damages and determines if resalable or must be disposed of per government and U.S. Foodservice food safety requirements
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Performs light maintenance duties as assigned (i.e. replacement of light bulbs, collecting recyclable materials, paper and shrink wrap collection pickup, checking freezer and cooler for leaks or ice build up, etc.)
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Prepares various reports and forms to document cleaning schedule, spillages, product damage, etc
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May track and order maintenance supplies
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May clean other areas of the warehouse and offices, to include break rooms, rest rooms, test kitchens, offices, etc
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Maintain facility grounds and dumpster areas
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Operates scrubber, pallet jack and high lift if required to perform duties
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SUPERVISION
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1-10 lbs (Sedentary) Occasionally
Giant Food Stores - Service Deli Clerk
Alexandria, VA
10/2019 - 07/2021
They're responsible for maintaining deli cases, slicing up meats and cheeses and preparing other products
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They also share their expertise with customers by offering them great meal options and helping them find exactly what they're looking for
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This is just a general overview of their job duties
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You may be asked to assist in other ways too, depending on the needs of your store
Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
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Maintained clean, trash-free workspaces to maximize productivity and safety.
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Delivered exemplary customer service to guests, even in peak business periods to promote retention.
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Carefully prepared orders by slicing, weighing, and packaging cheeses and meats and accurately calculated prices.
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