KRUPALI PATEL (Certified Scrum Master)

Phone: 678-***-****

E-Mail: adyvi5@r.postjobfree.com

PROFESSIONAL SUMMARY:

Certified Scrum Master (CSM) with 7+ Years of experience and expertise in Agile/SCRUM, Business Analysis, and Project Management.

Expert in transforming and motivating teams to Agile/Scrum from Waterfall and other traditional methodologies.

Expert in facilitating Scrum Ceremonies including backlog refinement, sprint planning, daily stand-up meetings, retrospectives, stakeholder meetings and software demonstrations.

Excellent knowledge of industry standard methodologies like Software Development Life Cycle (SDLC): Agile, Iterative and Waterfall. Involved in all phases from inception to the transition stage.

Expertise in defects tracking using JIRA, prioritize outstanding defects in reporting system, and coordinate between the Dev. Team and QA/the management team to resolve any conflicts/defects in terms of the requirement.

Expert in Eliciting information through conducting GAP Analysis, SWOT Analysis, Cost Benefit analysis and ROI analysis.

Hands on experience in developing SQL Queries to set up the test data and to verify validity of data in the database.

Performed Back End Testing manually using complex SQL Queries.

Experience in performing end-to-end User Acceptance Testing (UAT).

Hands on experience with all phases of Software Development Life Cycle (SDLC)

Knowledge transfers to the design, development, and testing teams.

Maximized Using project management tools like MS-Project for status reporting and planning.

Highly motivated, organized and results and detail oriented with excellent interpersonal, communication and presentation skills. Proven capability of adapting to new and fast-changing technologies.

TECHNICAL SKILLS:

Agile Management

JIRA, Miro, CA Agile Central (Rally), Azure DevOps, Mural, Planning Poker, Kanban, Flow dock, Confluence

Business Skills

Change Management, Impact Analysis, JAD Sessions, Interviews, SWOT analysis, Project Planning, Project Scheduling, and Project Budgeting

Project Management Tools

MS Teams, MS Project

Financial tools

MS Excel functions and pivot tables, Financial Statement Analysis

Reporting tools

Tableau Desktop, MS Office Suite

Databases

MySQL, MS Access

Methodologies

SDLC- Agile Scrum Methodology, Waterfall

Processes

Agile Process, Requirement Analysis, Acceptance Criteria, Requirements Traceability Matrix (RTM)

PROFESSIONAL EXPERIENCE :

Client : GAP Inc.

Location: San Francisco, CA

Position: Scrum Master/Project Manager

Duration: Jan’21—Jan’23

ARS: - PETE Allocation – Allocation Release Services (Plan, Book, Allocation Department) allocation execution uses system target inventory with user entered values to generate stock order download. Allocation execution is to find how many units exist in stores, how to place demand on the warehouse and allocate units to stores.

Responsibilities:

Work with the product owner to align teams with the product vision, sprint goals, and other necessary information.

Facilitate Scrum Ceremonies: Sprint Planning, Daily Scrum, Sprint Review, and Sprint Retrospective, Support PI Planning, System Demos and Inspect and Adapt sessions.

Convert full phased waterfall model to agile model team successfully.

Develop a project plan to track progress.

Create job descriptions, interviews, onboard, train, and introduce new resources as needed.

Predict resources needed to reach objectives and manage resources in an effective and efficient manner.

Regularly utilizes data and team metrics to demonstrate team capacity, predictability, & maturity.

Served as the main point of contact to drive effective communication throughout all project phases.

Assisting app support in urgent incident communication.

Acted as liaison between test team and users at the UAT test phase.

Adding required information into user stories such as business value, scope of change, non-functional requirements, and acceptance criteria.

Assist the business reporting and scrum teams to understand the ecommerce, inventory and store operations data and business process.

Involved in various medium and complex projects from inception to implementation stages.

Participated in various meetings and discussed enhancement and modification request issues.

Coordinated and maintained the project plans between multiple teams internal and external to ensure on-time and high-quality delivery of the product.

Collaborated with teams to discover and deliver the best solution to the market presented by the business.

Gathered requirements, developed Process Model and detailed Business Policies.

Involved in business analysis and project management, coordinating between the team members according to the business requirements.

Used SQL to validate the Data with TFS and SQL server integration.

Planned, organized, and developed software test plans to detect and diagnose defects: Smoke, Regression, Sprint Plans stored in Azure DevOps Test Center.

Client: Walmart Inc

Location: Sunnyvale, CA

Position : Scrum Master

Duration : Jan’19--Dec’20

ARS: - LIMO: Worked on Logistics Item master offering its data ingestion project. LIMO gets data from different sources and applications through Kafka messaging system, stores into Cassandra database and performs analysis, design, analytics over those data.

Responsibilities:

Led daily stand-ups and Agile development sprint/iteration planning meetings for multiple projects.

Collaborate with other scrum masters in resolving impediments, risks, and dependencies.

Fostered a continuous improvement space to mitigate/ remove waste via an effective retrospective session.

Scheduled, facilitated, and led all scrum ceremonies (backlog grooming, sprint/iteration planning, Daily Stand-ups, Sprint/iteration Review and Retrospective meetings respectively).

Encourage the team to build quality shippable increment that meets product goal by a proactive impediments and risk resolution techniques.

Fostered effective communication and collaboration techniques across teams through coaching and team relationship building activities.

Assessed team metrics and worked towards innovative and improved new approaches.

Motivated and coached the team to practice Agile theories and practices as it increases efficiency and timeliness.

Ensured team had clarity on user story and encouraged a healthy collaboration outside the daily stand-ups timeboxed.

Stayed up to date with the team’s daily progress utilizing burndown/burnup metrics.

Acted as a servant leader for the team.

Used Jira to create projects and Jira board during spring/iteration planning preparation.

Helped facilitate PI planning with the Release Train Engineer and other scrum masters, assisted in preparing the hall and ensured user stories are organized on the Jira board before the meeting commenced to minimize the RTE workload.

Client: Verizon Inc

Location: San Jose, CA

Position: Scrum Master / Business Analyst

Duration: Jun’16--Dec’18

ARS: The Integrated Task Platform provides automated solutions for repeatable OSS tasks particularly in the service assurance domain. These tasks require multiple steps involving multiple systems and processing of complex business rules. Typical solutions involve multiple network technologies, network architectures, and equipment vendors. The following are examples of existing solutions: service path and single device testing and diagnostics, network topology-to-trouble ticket correlation for event management, alarm-based trouble ticket creation.

Responsibilities:

Coordinated with project management and the development group for review and approval of written specifications.

Business Analyst on multiple projects producing requirements documents to implement changes in the ecommerce system. The process required working with multiple business units to elicit and document all requirements to ensure accurate results.

Worked on developing a Provider Desktop module for the EHR (Electronic Health Record System) that serves as a central dashboard for providers to access crucial information such as Patient appointments, Clinical results, Messages, Electronic lab orders and Patient encounter notes.

Gathered requirements, organized team meetings requirements from business users such as insurance policy managers, generated business process models, & use-case models, and created business requirements document (BRD) & functional requirements document (FRD).

Responsible for meeting with stakeholders to gather requirements to improve the users experience within the ecommerce systems.

Attended and Facilitated JAD Sessions, Personal interviews with the Stakeholders.

Analyzed and developed business requirements for projects and ad hoc assignments.

Provided expertise in strategic planning, business process modeling, business process analysis, object-oriented analysis & design, use case modeling, use case analysis, component-based development, and quality assurance. Followed top down, leveled technique for building Business Process Models.

CERTIFICATE:

Certified ScrumMaster (Scrum Alliance) May-2023

EDUCATION:

Post Graduation Diploma in HR, GLS University, Grade-A - Aug- 2017

Bachelors in law May: 2016

Bachelor of Business Administration, NRIBA, Gujarat, 70.30% - May-2013

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