Active Directory Technical Support

CURRICULUM-VITAE

Raman Kumar

Father’s Name : Sh. Joginder Singh

Date of Birth : 30-Oct-1989

Relationship : Married

Address : House No. 6417, St. No 1/3A, Guru Nanak Nagar Daba Lohara Road, Shimlapuri Ludhiana (Punjab)

+91-956**-***** (M), +91-946**-***** (M),

E-mail : ***************@*****.*** *********@*****.***

Objective

I am looking forward a challenging career which would assure me a good career and job satisfaction. I will try to my best solve the problems for the growth of the organization with best of my abilities.

Carrier Summary

Having 12+ Years IT Relevant Experience in Hardware & Networking Engineer

Work Experiences

Asst. Sys. Administrator (IT) M/s KANGARO INDUSTRIES LTD (Group of KGOC) Ludhiana (P.B)

(Mar 2020 - Till Date)

Sr. Engineer ( IT) M/s JAWANDSONS (Group of Oster India) Ludhiana (P.B)

(Sept 2018 – Feb 2020)

Asst. Engineer (IT) M/s EASTMAN METTCAST LIMITED, Ludhiana (P.B)

(Mar 2014 - Aug 2018)

Jr. Executive (IT) M/s COSMAS RESEARCH LAB LIMITED, Ludhiana (P.B)

(Mar 2010 - Feb 2014)

Academic & Technical Qualification

Computer Hardware & Networking Diploma from JETKING (LDH) 2007-09

B. Com (Commerce) Monad University (UP) 2010-13

10+2 (Commerce) N I O S Delhi 2006-07

10th H.P.S.E.B Dharamshala 2004-05

Key Strengths

Having motivated personality to work in both team and individual.

Successful in meeting new challenges & satisfying clients with best solutions.

Ability to solve the problems with end-to-end system solutions.

Excellent written and oral communication skills.

Driven to learn new ideas and skills.

Installation & Technical Skill

Networking

Server Based, Peer to peer, LAN, WAN, Switches, Hub, Knowledge in TCP-IP, DNS, DHCP, ACTIVE DIRECTORY etc.

Handle all Online Intranet VPN, Point to Point Radio Links (UBNT M5) and shared Internet with Intranet over the five units.

Anti-virus

Setup of server based Anti-virus and work station Anti-Virus Setup of Trend Micro Antivirus, Seqrite Endpoint Security Cloud (Quick Heal), Kaspersky Endpoint Security Cloud & Symantec, MacAfee etc.

Operating Software

ERP (Oracle ERP System), Marg & Tally ERP 9, Microsoft Dynamics NAV (2013 Navision), SAP S4 HANA

Operating Systems

Windows Servers 2003, 2008, 2012, 2016, 2019 Windows XP, 7, 8, 8.1, X, XI Ubuntu,

Office Suite

Microsoft Office 2003, XP, 2007, 2010, 2013, 2016, 2019

Design Software

Auto CAD 2007 to 2021, Solid works 2008 to 2021, Delcam, PowerMill, Powershape, Pro CAST, Adobe Photoshop, Corel Draw 2007 to 2022, Siemens NX

Job Profile

Installation configuring & troubleshooting Windows 2000, 2003, 2008, 2012,2016,2019 And Windows XP Vista,7 & 8, 8.1, X in Standalone and server environment

Windows Update, anti-virus/malware software, and other software with patches and New versions configuration through WSUS

Configuring new machines for users ranging from adding machines to domain and installing all required applications

Troubleshoot and repair technical issues remotely and onsite with operating systems, and software applications

Installation configuring & troubleshooting of NComputing Server & Client L250, L300, HCL, HP, RDP+

Configuration, prioritizing service tickets and providing support service to clients Resolving daily technical issues and providing desktop support.

Manage Active directory to all Users’ Account Including User Group Policies updates and create new domain users and groups as well maintenance.

Installation and configuration VMware and Hyper-V.

SAP GUI 7.20 Installation and Configuration.

Manage Cambium Networks Wireless controller APS.

Troubleshooting Network connectivity in a LAN/WAN environment.

Manage the network connectivity of all computer workstations Installation and Troubleshooting of both local and network printers.

Managing System Backups, Storage and recovery for Servers through different backup Software, System recovery and other activities

Network Architecture Design and Troubleshooting, Security for Systems and Networks, Operating Systems Design, Administration and Troubleshooting.

Configure Firewall Anexgate & FortiGate 60D.40C, 600D 600E, Sonicwall tz215, Nebreo

Managing G Suite Mail Domain Server and Configured in client Side Desktop, Laptop & Mobile Phone (POP & IMAP)

Regular All User data & mail data backup of MS outlook (PST files)

Warranty claim generate all Brands Laptop and Desktop

Provide Technical support on IT-related issues to all office staff and day to day activities Hardware/Networking & System/All Printer Problems.

Handle the Peer to Peer and Server Based Networking & Network layout, Wiring, crimping etc.

Maintain IT equipment and software Hardware files detail,

Upgrade systems with new releases and models

Declaration

I Hereby declare that the All the above particulars are true and correct to the best of my knowledge

(Raman Kumar)

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