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Customer Service Client Care

Location:
Indianapolis, IN
Salary:
18.00+
Posted:
August 12, 2023

Contact this candidate

Resume:

Emily Ewing

Indianapolis, IN *****

adyvd2@r.postjobfree.com

+1-317-***-****

Authorized to work in the US for any employer

Work Experience

Editor Adminstration

SMART Local Union 20 - Indianapolis, IN

March 2023 to May 2023

• Answer and direct phone calls

• Write and distribute email, correspondence memos, letters, faxes and forms

• Assist in the preparation of regularly scheduled reports

• Develop and maintain a filing system

• Update and maintain office policies and procedures

• Provide general support to visitors

• Act as the point of contact for internal and external clients

• Maintain and create 3-month newsletter

Registered Behavior Technician (RBT)

Circle City ABA Therapy - Beech Grove, IN

January 2023 to March 2023

• Assist in Developing Social Skills and Life Skills

• Training for Employment

• Providing Family Guidance

• Behavior Reduction

• Reporting and Documentation

Nursing Aide

NeuroPsychiatric Hospital - Greenwood, IN

October 2022 to January 2023

• Help patients use the bathroom

• Clean and bathe patients or residents

• Maintain patients’ hygiene and change bedding

• Turn, reposition and move patients between wheelchairs, seats and beds

• Serve meals and help patients eat their food

• Measure vital signs like blood pressure and temperature

• Listen to patients regarding any health concerns they might have and report details to a Registered Nurse or Doctor

Registered Behavior Technician (RBT)

Applied Behavior Center for Autism - Greenwood, IN March 2022 to October 2022

• Providing direct client care in one-on-one and group settings.

• Following the behavior reduction and behavioral skill acquisition protocols.

• Collecting and recording data based on client behavior.

• Communicating with clients, parents, and caregivers regarding client progress. Behavioral Health Technician

Autism Companion Services - Indianapolis, IN

September 2021 to March 2022

• Providing direct client care in one-on-one and group settings.

• Following the behavior reduction and behavioral skill acquisition protocols.

• Collecting and recording data based on client behavior.

• Communicating with clients, parents, and caregivers regarding client progress. Shipping and Receiving/ VAS

Adidas INDY - Indianapolis, IN

November 2020 to August 2021

• tracking inventory, keeping accurate records, packaging and weighing items, printing shipping labels and postage, inspecting goods received for damage, and distributing products to other departments.

• Collaborates and communicates with logistics technicians, customer service representatives, service providers, and others involved in the shipment and receipt of products. Quality Control Inspector

Adidas INDY - Indianapolis, IN

April 2019 to November 2020

• Monitoring operations to ensure that they meet production standards.

• Recommending adjustments to the assembly or production process.

• Inspecting, testing, or measuring materials or products being produced.

• Measuring products with rulers, calipers, gauges, or micrometers. Education

Associate in Arts (AA) in Graphic Design

International Business College-Indianapolis - Indianapolis, IN September 2017 to December 2018

High school diploma or GED

Skills

• Graphic Design

• Adobe InDesign

• Adobe Illustrator

• Adobe Photoshop

• Customer service

• Typing

• Kronos

• Leadership

• Time management

• Microsoft Excel

• Communication skills

• Microsoft Word

• Microsoft Office

• Illustration

• Behavioral Health

• Autism Experience

• Layout Design

• Social Media Management

• Adobe Creative Suite

• Branding

• Documentation review

• Oracle

• Teaching

• Typography

• Photography

• Video Production

• Medical terminology

• HIPAA

• Medical documentation

• Adobe After Effects

• Web Design

• Adobe Acrobat

• Software development

• Software deployment (2 years)



Contact this candidate