SERENITY FLORES

**** ******* *** ******, ****** Park, Florida, 32795, US • 727-***-**** • adyvbb@r.postjobfree.com Order management, payment processing, and upselling are all skills that a talented food service professional can bring to the table. Willing to learn new skills and take on new challenges while assisting in the assembly, presentation, and execution of catering events. Team player with a vibrant personality and extensive experience working in a fast pace and adaptive restaurant environments. In stressful situations, a detailed organizer of service operations with versatility. Team player who is friendly, punctual, and enthusiastic. Customer service

Communication skills

Daily specials memorization

Performance improvement

Food station setup

Stocking and replenishing

To-go order preparation

Hospitality service expertise

High School - 2023

Lake Howell High School - Winter Park, FL

Server - July, 2022 to Present

Tacobell - Winter Park, FL

Kept up to date on the menu and special offers, recommending specific items based on customer preferences and food allergies. Assisted customers in placing orders, explained menu items, and suggested appropriate alternatives for customers with food allergies. Worked closely with managers and kitchen staff to provide excellent, up-to-date customer service. Accurately managed cash flow operations totaling 600-800 per shift collaborated with 4 employees each shift to exceed company performance expectations defused volatile customer interactions calmly and professionally while upholding company standers Team Member - September, 2022 to October, 2022

spirit Halloween - Maitland, FL

Assisted management with stock ordering and inventory control. I'm in charge of display and packing

Was able to keep my productivity goals by resolving issues in a timely manner. Kept work areas clean, organized, and safe to promote efficiency and team safety. All of my tasks were completed in a productive and efficient manner. Quickly learned all required tasks to maximize performance. Provide excellent customer service while displaying excellent hospitality Digital Marketing Assistant - April, 2021 to July, 2022 Heavenly Body Lingerie - Oviedo, FL

researched trending advertisements

developed projects to create content

By keeping a close eye on performance and making appropriate adjustments, I was able to maximize strategic approaches. Looked for industry trends on social media and through online sources. Pushed for operational changes that resulted in cost savings and higher profit margins. Had an excellent attendance record and was always on time for work. Copied, logged, and scanned supporting documents before filing everything in the client's files. Professional Summary

Skills

Education

Work History

SafeServ Certified: Food Handler

SafeServ certification: Food Handling

Certifications

Contact this candidate