Customer Service Associate

Laqunita Arnold

Ellenwood, GA ***** ********@*****.*** 678-***-****

Hardworking Job Title with experience in delivering accurate inventory management in assorted environments. Facilitates productivity and prevents shortages through efficient receiving, processing and distribution of merchandise. Skilled in strategic inventory organization and tagging.

Seasonal Stock Associate with positive and friendly customer retail store experience. Quickly processes transfers, shipments, damages, supplies, mistakes and overall organization of stock areas. Maintains stock and displays on retail floor. Participates in establishing and maintaining constructive staff member relations.

Responsible Stocker with excellent blocking, facing and customer service skills coupled with Number years of experience. Fast worker with attention to detail and completeness.

Work Experience

Stocker Invisible Tears - Atlanta, GA January 2018 to August 2021

· Placed products in correct storage locations to keep stock areas organized and inventory counts accurately.

· Performed inventory control, such as counting and stocking merchandise.

· Greeted customers and directed to requested products.

· Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving to build special promotional displays.

Ticket Taker

Braves Stadium - Atlanta, GA

March 2007 to October 2014

· Assisted patrons with seating by giving directions and lighting paths.

· Provided customer service by selling tickets and merchandise, answering questions and distributing programs.

· Greeted and collected tickets of patrons at Type events.

· Refused admittance to patrons on basis of Type policies or for lack of ticket possession.

Customer Service Associate

Braves Tech - Atlanta, GA

March 2012 to October 2012

· Helped large volume of customers every day with positive attitude and focus on customer satisfaction. · Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.

· Informed customers about special promotions and provided detailed information for various products.

Package Handler

FedEx Ground-Ellenwood, GA

Scan Packages

Central Control-watch the cameras and make sure none of the belts stop working and make sure the building is running.

Merchandizer

Sam’s Club-Morrow, GA

May 2023-July 31,2023

Maintains the sales floor and merchandise presentation in accordance with company policies and procedures by zoning the area, stocking, arranging and organizing product displays; removing damaged goods, signing and pricing merchandise accordingly to company policies and procedures, product rotating, code dating

Education

High School Diploma

Penn Foster Career School - Scranton, PA

January 2021 to January 2021

Skills

•Supply Restocking

•Customer Relationships

•Clear Communication

•Cleaning Procedures

•Equipment Cleaning

•Stocking and Replenishing

•Heavy Lifting

•Work Station Cleaning

•Customer Assistance

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