Customer Service General Manager
Resume:
Patregz Vann ***** Leicestershire
Apt ***
Woodbridge, VA 22191
***********@*****.***
EXPERIENCE
bbq Chicken, Woodbridge, Virginia — General Manager September 2022 - PRESENT
General Manager
-Oversee daily business responsibilities by evaluating performance and productivity to ensure customer
satisfaction as well as meeting quotas.
-Key Carrier (open and close restaurant following safe and secure protocols).
-Create and develop growth strategies for employees by implementing Directorate of Human Resources, Fort Belvoir, Virginia — HR Specialist
July 2021 - August 2022
-Set up appointments and answer phone calls to service members of the United States Military
-Greet customers and clients in a friendly manner
-Set up and organize walk in appointments.
-Filter and escort Military Personal Division (MPD) appointments
-Create Military and Civilian CAC cards
-Answer and conduct customer service needs in a timely manner. Food Lion, Woodbridge,Virginia — Cashier/Stocker/Janitor March 2020 - April 2021
Cashier:
-Greet customers in a friendly manner and assist in any way they need help.
-Manage transactions and scan goods and ensure prices are accurate.
-Collect payment (cash, checks, card) and issue receipts, change
-Maintain a clean and tidy workspace and checkout aisle. SKILLS
- Formulated Interpersonal
Communication skills
-Specializes in Sales and
Customer Service
- Problem Solver
-Adjustable to tough
situations
- Brings in customers & keeps
business
-Leader brings unity and
peace in every circumstance
-(The glue of the team)
Collaboration/Teamwork
Skills
-Bag or box goods as customer’s checkout.
Stocker/Janitor:
-Ensure proper presentation of products on store shelve and in cases.
-Ensure products are within date and rotate and display products according to the appropriate
planogram.
-Assist with the maintenance of the shelf set.
-Clean cases and shelves, sweep and mop sales floor, stock room and dairy coolers.
-Sanitizing, cleaning bathrooms and documenting routine cleaning and maintenance.
-Take out trash and recycling and washing and cleaning windows/mirrors.
-Operate back-room equipment, including pallet jack, scissor lift, baler, compactor, and scrub machine.
Sweet Burrito, Woodbridge, Virginia — Supervisor
June 2017-May 2020
-Set goals for performance and deadlines in ways that comply with company's plans and vision and
communicate them to subordinates.
-Organize workflow and ensure that employees understand their duties or delegated tasks.
-Monitor employee productivity and provide constructive feedback and coaching.
-Receive complaint and resolve problems.
-Maintain timekeeping and personnel records.
-Key Carrier
-Train new employees
Against All Odds, Woodbridge, Virginia — Sales
February 2019-June 2019
-Deliver guest experience through welcoming interactions and extensive product knowledge.
-Serve as a brand ambassador, offering product recommendations.
-Stock shelves and tidy display areas.
-Direct customers by escorting them to racks and counters. EDUCATION
Charles J. Colgan, Manassas, Virginia -High School Diploma
Septermber 2015 - June 2019
Graduated with a High School Diploma in 2019
References available upon request.
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