Customer Service Lead Cashier

KD KAROLYN DOWNS

(***) *** - **** **************@*****.***

OBJECTIVE EMPLOYMENT HISTORY

An organized and

motivated employee

capable of time

management and

working under

pressure in all

environments. Highly

motivated and

hardworking individual

looking for a

responsible role in a

reputable organization.

LEAD CASHIER • MAR 2016 • JUNE 2020

Receive payment by cash, check, credit cards, vouchers, or automatic debits.

Maintain clean and orderly checkout areas

Count money in cash drawers at beginning of shifts to ensure accurate amounts and adequate change available

Train new cashiers

Addresses customer questions and complaints

Processes register transactions

Processes refunds and returns

Signs customers up for loyalty reward programs

Addresses customer questions and complaints.

SKILLS EDUCATION

Customer service

Organization skills

Types 63 WPM

Basic math

Attention to detail

Cash registers

Communication skills

Complaint resolution

Teamwork

Time management

Flexibility

Patience

Dependability

Positive attitude

AA ENGLISH • MAY 2023 • CYPRESS COMMUNITY COLLEGE

3.7 GPA

1 Semester on Honor Roll

3 Semesters on the Dean’s List

LEADERSHIP EXPERIENCE

Over 3 years experience arranging teams that work well together, overseeing inventory shipments, collaborating with other company locations and maintaining a low-stress level environment for the employees I overlooked

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