CANDIE L. SULLIVAN
CUSTOMER SERVICE
Contact
**********@*******.***
Objective
Self-motivated and resourceful customer service representative looking for a new challenge in a results-driven environment. Good at analyzing customer requests to resolve issues accurately and quickly. Ability to efficiently manage multiple assignments and to successfully meet deadlines
Education
Franklin – Simpson High School
Graduate 1989
Key Skills
Active listening
Collaboration
Conflict resolution
Critical thinking
Decision-making
Effective communication
Emotional intelligence
Empathy
Friendliness
Open-mindedness
Patience
Experience
American Veterans Organization 110
Manager
Franklin, KY
Resolved customer issues.
Collaborated with Commander and Officers on
daily events
Overseeing Staffs daily activities
Communication
Strive for quick complaint resolution; the ability to resolve problems on the first call and avoid escalation of issues.
Building Loyal Relationships ... Solving Problems
Leadership
Microsoft Office
Problem-solving
Time management
Conflict resolution