Call Center Agent
Resume:
KYLA R. MORRIS
*** ******* ** ******, ** ***** 740-***-**** ****.*.******@*******.***
EXPERIENCE
Office Administrator, Caliber Collision January 3,2023-June 8,2023
Lewis Center, OH
-Contacted Customers, set up appointments, checked in and out vehicles, order supplies and weekly AR report.
Claims Assistant, Sedgwick Claims management June 28,2021 – December 30,2022
Worthington, OH
–Building Claims foe short term, long term and paid parental leave.
Call Center Agent, Huntington Bank/ Dawson Staffing May 3,2021 – June 16,2021
Columbus, OH
–Answering questions regarding transactions on bank accounts, setting travel notices, raising ATM limits and direction callers to the right department.
Epiq Global/Dawson Staffing April 1,2019 – April 12021
Dublin, OH
–Processing claims forms, address searches, correspondence, and securities correspondence.
Tilley Pressure Test April 12, 2018 – January 9,2019
Zanesville, OH
–Banding, Scanning, and Loading Iron Trucks. Keeping track of the inventory program and putting together the weekly bill of services.
Gathering Place of Licking County July,2017 – March.2018
Newark, OH
–Planning activities, going on outings, helping them improve their social skills
Select Specialty Hospital July,2016 – March,2017
Columbus, OH
–Caring for Ill patients that are that are on vents, seriously injured or recovering.
EDUCATION
Zanesville High School – Zanesville, OH – General studies
–August 2001-June 2003
Mid-East Career & Technology Centers, Zanesville Campus – Zanesville, OH – E-Marketing Management
–August 2003-June 2005
Mid-East A.B.L.E. – Zanesville, OH – General Education Degree
–December 2011-March 2012
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REFERENCES
Amanda Watson
Dental Assistant
Gabriela Rodriguez-Estrada
Claim Assistant
Kathy Conrad
Call Center Agent
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