QURATULAIN AKBAR

872-***-**** adyuxp@r.postjobfree.com www.linkedin.com/in/qurat-akbar-85830a275/

MEDICAL CODING & BILLING

Medical professional seeking to leverage experience in a new career in Medical Coding & Billing including CPT, HCPCS and E/M and ICD-10-CM Coding. Bring a strong knowledge of healthcare practices, medical terminology, and billing codes. Strong organizational skills to detect errors meeting compliance. Sound judgment and decision-making skills. CERTIFICATIONS

Medical & Billing Course Certification, University of Houston, Sitting for AAPC Exam, 2023 Certified and licensed NMLS

EDUCATION - TRAINING

Medical & Billing Course Certification, University of Houston, 2023 Bachelor of Science in Chemistry, Wichita State University, Wichita, Kansas, USA Dean’s Honor Roll, Wichita State University, Wichita, Kansas, USA Doctor of Medicine, Dow University of Health Sciences, Karachi, Pakistan Bachelor of Art, University of Karachi

3 years of Physician/Surgeons observation experience: Gastroenterology, Cardiology, Infectious Disease, Radiology, and Primary Care specialties, Wichita, Kansas, USA, Research Program Psychology Department, SAT and MCAT Exams SKILLS

PROFESSIONAL EXPERIENCE

COMCAST-XFINITY, Atlanta, GA 2022-2022

Virtual Customer Experience Representative

• Retained customers through the discovery process to determine the current level of satisfaction and to identify reasons for requests of cancels where applicable.

• Effectively built a relationship with the customer to create understanding and resolve all issues. Accomplishments:

• Improved customer satisfaction and maximized sales and retention opportunities using up-to-date knowledge of the competitive environment, products, and services.

CONTRACT WORK 2020-2022

PERFECT ACCOUNTING SOLUTIONS, Norcross, GA, 2021-2021 Tax Accountant Assistant, Contract

• Assisted the accountant in managing (Business and Individual) Tax clients and filed tax documents for clients.

• Manage the accounting office, improving operations. Accomplishments:

• Played a key role in increasing client retention and customer satisfaction. FIRST FINANCIAL BANK, Urbana, IL, 2020-2021

Customer Service & Relationship Representative, Sales and Service

• Provided various banking services to customers by assisting with product/service information.

• Responsible to multi-task between the teller-line and platform area to process customer transactions. Accomplishments:

• Developed and strategized an action plan with Branch Manager to improve operational and sales goals. TARGET CORPORATION, Chicago, IL 2019-2020

Sales/Customer Service

Accomplishments:

• Increased sales through effective communication skills.

• Medical Billing/Coding

• CPT Coding, HCPCS Coding,

E/M Coding

• Medical Terminology

• ICD-10-CM and CPT coding.

• Stay up to date with CMS billing

changes.

• Resolve Billing Issues

• Perform coding work requiring

independent judgment with

speed and accuracy.

• Examining and verifying coding

errors through audits.

• Communicating clearly and

concisely, orally and in writing.

• Detail-oriented

• Knowledge of Forms 1500 and UB04

billing, modifiers, clearinghouse, and

payer reject codes.

• Identify errors in loops and segments

of claims.

• HIPPA, federal, and state laws.

• Hospital/Medical Office

• MS Office, Word, Excel & PowerPoint

Contact this candidate