Human Resources Front Desk
Resume:
AMELIA THOMPSON-HERNDON
Senior Operations Professional
ameliathompsonherndon@yahoo
.com
PHONE
Skills
Operations Project
Management
Logistics
Supply Chain Management
Quick Learning
Strong Work Ethic
Self-Motivation
Invoice Reconciliation
Business Planning
Tanker Endorsement
Accounting
Incident Reporting
Hazmat Endorsement
Bookkeeping
Business Operations
Office Management
Billing
Clerical Works
Medical Billing And Coding
Finance
Performance Appraisal
Invoicing
Management
Work Experience
Jan 2022 - Jul 2022
Houston, TX
Truck Driver
Schnedier Trucking
* Establish and develop excellent client relationships* Drive OTR to pickup and delivery product* Use tablet to update activities and to be in compliance with DOT* Ensure BOL is in order* CDL* Has Tanker endorsement* Has Hazmat endorsement
Sep 2012 - Dec 2021
Houston, TX
Logistics Coordinator
Cosco Shipping Lines
* Establish and develop excellent client relationships* Dispatch for the East and Gulf Coast for pickup via truck or rail* Monitor truck and rail activity to ensure containers do not go into storage or demurrage* Reconcile invoices and ensure that they are paid* Provide feedback to Logistics and Intermodal managers regarding carrier performance and terminal overloads so containers can be diverted* Work closely with the ports and terminals to get holds moved in a timely manner so containers can hold as soon as possible* Train new employees in 3 different areas* Instrumental in getting invoices paid in 30 days or less ahead of schedule instead of behind by 60 or more days.
Jul 2004 - Oct 2012
Houston, TX
DIRECTOR
Beautifully Enchanted Learning Academy
* Led full-service daycare operations with educational and Christian curriculum, directing up to 20 staff members in serving maximum of 84 children from newborn to age 13.* Provided leadership and coaching to staff. Personally completed continuing education and trained and certified staff to maintain 20 hours annually. Managed hiring as required.* Designed and printed promotional fliers and distributed to areas schools. Developed website content and oversaw contract technical personnel. Independently served as tax consultant.* Generated opportunities for field trips and after-school programs through variety of nonprofit organizations. Prepared incident reports for injuries, immediately informed parents, and forwarded to childcare licensing entity. Maintained files with required documentation.* Administered budgets and oversaw accounting. Sourced vendors for purchasing supplies and high volume of school materials. Placed orders and maintained inventory. Prepared accurate documentation for sponsorship and reimbursement of selected purchases.* Instrumental in achieving full capacity of children, with waiting list, by constantly analyzing and upgrading policies and procedures to serve needs of parents and children. Aug 2002 - Jun 2004
Houston, TX
COORDINATOR
Solutions 2 Changing Lives
* Organized delivery of services and classes to under-served youth and low-income families, for nonprofit organization. Operated from charter schools as well as community centers connected to area apartment complexes, providing after-school programs to reduce vandalism.* Researched variety of organizations, prepared documentation for funding and donations, and implemented services within established guidelines. Hosted Food Bank audits to ensure continued supply of foods for donation to area families.* Scheduled sessions for seven counselors to meet with children and parents. Ensured proper coding and filing of reports within Medicare requirements. Supervised older youth in coding and entering data to computer, along with university interns to distribute brochures and assist with services.* Oversaw collection and deposit of co-payments and fees. Managed payroll for eight hourly employees along with payments to contract counselors. Assisted with performance evaluations.* Participated in marketing, ordering supplies and receiving and distributing inventory. Maintained and updated policy manuals and forms. Personally led variety of activities.* Prepared documentation that resulted in donation of van by Houston Children's Charity. Aug 2001 - Aug 2002
Houston, TX
ASSISTANT MANAGER COLLECTIONS CLERK
Woodards Bail Bonding
* Processed bail bonds for cosigners, which included documenting collateral and defining payment plans. Continued to conduct collections calls for delinquent accounts throughout tenure.* Earned promotion to leadership role following completion of training in bonding procedures and demonstration of strong performance in collections operations. Aug 2001 - Aug 2002
Houston, TX
TEAM SUPERVISOR MEDICAL BILLER
Medinet Family Care Clinic
* Supported three fulltime / part-time physicians and three nurses in family practice. Supervised up to eight personnel in billing, collections and front desk operations. Prepared formal evaluations, providing coaching to improve performance. Provided input to hiring decisions.* Coded and submitted claims electronically to Medicaid and private insurance, correcting and resubmitting as required. Posted payments, and directed collections for delinquencies.
Jun 1998 - Jul 2001
Kingwood, TX
POLICE OFFICER
North Harris Montgomery College
Supervised four officers, which included dispatching to patrols, problem situations and calls for escorts. Prepared activity and incident reports, and audited team reports for accuracy.
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