Customer Service High School
Resume:
Alondra Muñoz
Fluent in English, Spanish and ASL
Fort Worth, TX
***************@*****.***
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Receptionist/Office Assistant
Comfort Suites - Benbrook, TX
February 2020 to December 2020
As a receptionist I was responsible for greeting visitors and delivering exceptional customer service assistance. This entails answering calls and fielding them accordingly, addressing visitor questions and needs, and providing an overall welcoming environment. This oftentimes included performing ad hoc administrative duties as needed. As a Receptionists I advance into administrative assistant roles. The best part of being a receptionists was being friendly, extremely organized, and comfortable with multi- tasking.
Cleaning
N/A - Fort Worth, TX
January 2014 to January 2020
Cleans floors and rooms. including dust mopping, damp mopping, sweeping, vacuuming, dusting, picking up larger objects off the floor, and spot cleaning glass and windows. ... Vacuums, empties trash, and replaces liners. Sets up, stocks, and maintains cleaning equipment and supplies. Host
Cancun Mexican Restaurant - Fort Worth, TX
February 2016 to December 2018
Ascertains their dining and lodging needs. Seats guests and manage the seating chart. Monitors restaurant activity to determine seating and dining flow. Responds to guest inquiries and requests in a timely, friendly, and efficient manner. Assured that all waitress had tables. Education
High school diploma
Brewer High School - Fort Worth, TX
January 2020 to June 2020
High school diploma
Western Hills High School - Fort Worth, TX
August 2016 to January 2020
Skills
• Administrative Experience
• Clerical Experience
• Front Desk
• QuickBooks
• Customer service
• Overachieving attitude
• Adaptable
• Patience
• Verbal and written communication skills
• Active listener
• Time management
• Event Planning
• Office Management
• Bookkeeping
• Accounting
• Personal Assistant Experience
• Multi-line Phone Systems
• Microsoft Outlook
• Human Resources
• Office Administration
• Data Entry
• Microsoft Excel
• Research
• Pricing
• American Sign Language
• English
• Translation
• Microsoft Powerpoint
• Spanish
• Typing
• Merchandising
• Management
• Phone Etiquette
• Recruiting
• Host/Hostess
Languages
• Spanish - Expert
Assessments
Customer focus & orientation — Familiar
April 2021
Responding to customer situations with sensitivity Full results: Familiar
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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