Customer Service Front Desk

Amanda Weiss

South Milwaukee, WI *****

**************@***********.***

+1-414-***-****

Authorized to work in the US for any employer

Work Experience

Phlebotomist

Advocate Aurora Health - Cudahy, WI

April 2003 to August 2012

My job was to untainted blood samples effectively and professionally so my patients felt confident that I knew what I was doing and they were in good hands. I did more then the blood part as a health professional I had to do whatever I could to help inform them and ease there fear of uncertainty. A patients trust and respect is the best part of my job. Education

Some college in Nursing

MATC - Oak Creek, WI

July 2003 to September 2006

High school diploma with some college in Nursing

MATC - Oak Creek, WI

Skills

• Computer literacy (10+ years)

• Customer service (8 years)

• Phlebotomy (10+ years)

• Venipuncture (10+ years)

• Laboratory Experience (10+ years)

• Patient Care (10+ years)

• Critical Care Experience (8 years)

• Medical Office Experience (10+ years)

• Medical Records (10+ years)

• Triage (8 years)

• Vital Signs (10+ years)

• EMR Systems (10+ years)

• Experience Administering Injections

• Compliancy in all Microsoft excel PowerPoint epic insurance

• Medical Scheduling

• Medical Imaging

• Anatomy Knowledge

• Insurance Verification

• Hospital Experience

• Primary Care Experience

• Medical Terminology

• Nursing

• Hospice Care

• Medical Coding

• Office Management

• Transcription

• Quality Assurance

• Cerner

• Medical Billing

• Employee Orientation

• Caregiving

• ICU Experience

• Phone Etiquette

• Time management

• Multi-line phone systems

• Front desk

• Medical receptionist

• Sales

• Computer skills

• Blood sampling

• Medical collection

Awards

Catch you caring awards came from patients. If they can take time of there stay to write about the job u did then that's an award to be recognized Caught caring pnd noticed for it in the form of an award that is what good patients care is about and should be done to that effect award or not. Patients will be right and u just got the job of making them feel safe and in good hands.

Certifications and Licenses

CNA

Groups

Stroke team and hygiene team leader

I was responsible to check and sign off each staff member with there proper steps to ensure there safe and the patients they are around and helping

Additional Information

Patients are not ever supposed to feel that insecurities in there caregivers. As there caregivers we are the most important faces and sense of comfort they have so to me Patients are the reason u want or have a job in Healthcare. Any reason being other then the best care of a person is your sign that caregiver isn't for u.

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