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Full Time Customer Service

Location:
Memphis, TN
Posted:
August 10, 2023

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Resume:

BETTYNA S. VIRGOUS

**** ******* ****** ********, ********* 38135

901-***-****

adyuki@r.postjobfree.com

I have an extensive background in interacting with the public from

working in law offices/ firms as a legal secretary/assistant, Guest Services Consultant in a restaurant and a news reporter/co-host in commercial radio.

Personal

I am a positive, hardworking, reliable, dependable, and motivational team worker with an extensive background in clerical support, legal secretary, communications, and customer service. I have excellent communication skills paying close attention to details, while being patient, courteous, and diligent. I work well with others and am able to work independently. I have interacted with those in the legal field, attorneys, judges, court personnel, community leaders and entertainers, as experience from my employment history. I gladly accept new ideas and welcome new challenges in order to perfect my position, and my schedule is flexible.

Employment History & Experience:

2016-2023 Glassman, Wyatt, Tuttle & Cox, P.C.

Legal Secretary to senior partner and associate who primarily concentrate on workers’ compensation, insurance defense for personal accidents and major trucking lines/transportation. My duties were transcribing dictation, preparing pleadings and correspondence, filing various pleadings with state, local and federal courts, answering phones, scheduling depositions and appointments, filing correspondence, and outlining/summarizing depositions.

NOTE: I previously worked at this law firm from 2001 to 2008 and left for another opportunity to work at a firm that concentrated on commercial law.

2013-2014 SL Perkins Law Group

Legal Assistant/Office Manager - This firm focused primarily on criminal law. I supervised support staff, interns, light firm bookkeeping, took witness statements for use at trial, interviewed clients for initial visits, court appearances, follow-ups, composed correspondence to clients, courts, and attorneys, typed pleadings for filing for use in various state, federal and local courts, and created trial notebooks. This firm closed in 2014.

2011-2011 McWhirter, Wade & Wyatt, PLLC

Legal Assistant to senior partner who practiced personal injury as well as probate law. My duties and responsibilities were the same as I performed at SL Perkins as well as transcribed dictation, coordinated attorney's calendar for personal and firm business, filing and telephone switchboard duties. I left this firm due to its’ closing.

2008-2016 Ruby Tuesday's Restaurant

I started here part-time to supplement my income, however; in 2008 when the economy took a plunge, so did my full time job at the law firm. I started out as a server, briefly worked as a GSC and later as a full time Prep Cook. My duties included, providing the best dining experience to my guests as their server, taking orders, assisting co-workers in daily tasks, preparing food for evening shift, interacting with customers attending to their needs as well as maintaining professional and courteous service.

Education:

Completed 2 years at the University of Memphis, majoring in Mass Communications with an emphasis on journalism and television reporting.

Obtained Broadcasting License while employed with Clear Channel Radio

Skills:

Lanier Dictaphone

Amicus

WordPerfect

WordPerfect DOS

Clio

Practice Master

Juris Timeslips

WordPerfect Tabs

ECF Filing/Scanning Practice Master

References:

LaDonna Lambert (Federal Express Corp.) 901-***-****

Marilyn Torry (Good Hands Community Care) 901-***-****



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