Roosevelt D. Wilson

**** *. ****** ****** ***

San Tan Valley, AZ 85143

480-***-****

adyuju@r.postjobfree.com

PROFESSIONAL SUMMARY: Certified and tenured Sterile Processing Tech with 5 years of consecutive experience and with over 20 years of experience working in hospital patient-facing environments. Driven to produce top notch work results and dedicated to providing attentive, high-quality service to internal and external customers. Accomplished Team Lead and Staff Trainer. PROFESSIONAL

HIGHLIGHTS:

‘Outstanding Customer Service

Award’ recipient at Froedtert

Community Memorial Hospital

(Menomonee Falls, WI).

Experienced preceptor and mentor

to new hires, and consistent leader

by example.

Strong ability to remain calm

under pressure and to make

complex decisions swiftly in

emergent situations.

Proficient time management,

multitasking, and critical thinking

skills.

Recognized by management and

peers as a collaborator who

displays excellent critical thinking,

strategic prioritization, efficient

communication, and a great work

ethic.

Competent in MS Office programs

including MS Word, MS Excel, and

MS PowerPoint.

Accustomed to working with

diverse patient populations, and

innately gifted at providing

patients a pleasant and profound

customer service experience, while

consistently keeping patient safety

and patient comfort top of mind.

EMPLOYMENT HISTORY:

Certified Sterile Processing Technician

Process and set-up surgical instrument trays, while maintaining the correct sterilization parameters.

Clean, assemble, scan, and distribute supplies and equipment required for surgery.

Build surgical case carts using Surgeon's preference lists.

Monitor biological and chemical wash solutions to ensure complete decontamination of instruments and medical equipment.

Sort mismatched sets of instruments, trays and medical equipment and make them available to sterile processing customers in a timely manner.

Restock labels, maintain adequate inventory levels, and submit instrument/equipment requisitions.

Perform other necessary duties as assigned.

Dates and Organizations:

June 2023 to Present: Banner Heart Hospital, Mesa, AZ

October 2022 to April 2023: Assigned to Scripps Green Hospital through Aya Healthcare, La Jolla, CA

March 2022 to October 2022: Atlas Healthcare Partners, Phoenix, AZ

August 2021 to January 2022: VA Hospital - Millbrook Support Services, Phoenix, AZ

August 2020 to August 2021: Banner Health, Gilbert, AZ

August 2019 to June 2020: Assigned to Yavapai Regional Medical Center through Aureus Medical Recruiting Agency, Prescott, AZ

September 2018 to August 2019: Froedtert Community Memorial Hospital, Menomonee Falls, WI

April 2018 to September 2018: Aurora Health Care, Milwaukee, WI Courier

Quicksilver Express Courier of Wisconsin, Milwaukee, WI September 2014 – April 2018

Picked up packages from senders and delivered packages to various recipients all throughout the Greater Milwaukee Area.

Completed necessary paperwork and acquired appropriate recipient signatures when necessary.

Answered customer questions and provided high quality customer service.

Maintained an active driver’s license and safe driving record.

Worked closely with Dispatch team to efficiently coordinate delivery efforts. Dispatcher - Transporter/Lead Transporter

Froedtert & Medical College of WI, Milwaukee, WI

November 1993 - August 2014

Transported patients from rooms to various locations within the hospital for X-rays, scans, surgeries and other medical tests and procedures. Worked closely with nursing and physician staff to coordinate appropriate logistics for patient transporting.

Kept patients actively engaged and uplifted as they were transported to their designated hospital locations.

Supervised and mentored other Transporters and trained new employees on transport duties. Maintained appropriate Transporter files and Transporter disciplinary action records.

Scheduled and dispatched other Transporters for appropriate work coverage and delegated work duties as necessary.

EDUCATION/TRAINING:

Certified Sterile Processing Tech

through HSPA (Healthcare Sterile

Processing Association)

Certificate #476220

Completed some college courses (1

credit shy of an Associate’s Degree

in Business Administration)

Concordia University of WI

Milwaukee, WI

High School Diploma, 1993

Whitnall High School

Milwaukee, WI

*PROFESSIONAL REFERENCES AVAILABLE UPON REQUEST*

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