Reena Neff
RMA
Sandusky, OH *****
*********@*****.***
Authorized to work in the US for any employer
Work Experience
Housekeeping
Little Teds Cottages - Marblehead, OH
May 2020 to Present
cashier
• Clean and prepare 2 bedroom cottages for guests
• Attend to current guest needs
Server
DIANA'S DELI - Sandusky, OH
May 2016 to August 2016
Greet Customers
● Take customer orders, ensure proper food preparation
● Cash customers out, restock section, front end prep for next shift
● Ensure Customer Satisfaction
Server
Ruby Tuesday - Sandusky, OH
August 2015 to February 2016
Take customer orders, deliver food to tables
● Cash customers out, ensure customer satisfaction Home Health Aide
Heritage Home Health Care - Sandusky, OH
April 2010 to March 2013
Stna/Home Health
● Assisted clients with daily needs including bathing, eating, cleaning
● Took daily vitals including blood pressure, pulse and respirations
● Ensure client safety and overall health
Education
Registered Medical Assistant in RMA
OHIO BUSINESS COLLEGE - Sandusky, OH
January 2019 to January 2020
Skills
• EMR Systems
• Phlebotomy
• Medical Office Experience
• Experience Administering Injections
• Patient Care
• Vital Signs
• Medical Records
• Medical Scheduling
• Triage
• Venipuncture
• Laundry
• Anatomy Knowledge
• Clerical Experience
• Hospital Experience
• Laboratory Experience
• Medical Terminology
• Medical Coding
• Insurance Verification
• HIPAA
• Office Management
• Medical Billing
• Phone Etiquette
• Computer Skills
• Computer Operation
• ICD-10
• CPT Coding
• Physiology Knowledge
• Quality Assurance
• Caregiving
• ICD Coding
• Cashiering
• Customer service
• Medical receptionist
• Alzheimer's care
Certifications and Licenses
Registered Medical Assistant
February 2020 to February 2023
Assessments
Verbal Communication — Familiar
June 2020
Measures a candidate's ability to effectively convey information when speaking. Full results: Familiar
Work Style: Reliability — Highly Proficient
February 2020
Tendency to be dependable and come to work
Full results: Highly Proficient
Cooking Skills: Basic Food Preparation — Proficient May 2020
Preparing food, using cooking equipment, and converting ingredient measurements. Full results: Proficient
Direct Care — Highly Proficient
January 2020
Showing sensitivity and enthusiasm while providing care to patients. Full results: Highly Proficient
Medical Receptionist Skills — Highly Proficient
August 2020
Managing physician schedules and maintaining accurate patient records Full results: Highly Proficient
Medical Billing — Proficient
August 2020
Understanding the procedures and forms used for medical billing. Full results: Proficient
Administrative Assistant/Receptionist — Familiar
February 2020
Using basic scheduling, attention to detail, and organizational skills in an office setting. Full results: Familiar
Scheduling — Familiar
May 2020
Cross-referencing agendas and itineraries to avoid scheduling conflicts. Full results: Familiar
Administrative Assistant/Receptionist — Proficient October 2020
Using basic scheduling and organizational skills in an office setting Full results: Proficient
Customer Service — Completed
August 2020
Identifying and resolving common customer issues
Full results: Completed
Customer Focus & Orientation — Highly Proficient
August 2020
Responding to customer situations with sensitivity Full results: Highly Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.