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Customer Service Kitchen Staff

Location:
Accra, Greater Accra, Ghana
Posted:
August 10, 2023

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Resume:

MOTTEY MICHEAL

ACCRA, ** Teaching Hospital +233-**-***-****

adyui5@r.postjobfree.com

My objective is to build a career in a growing organization, where I can get the opportunities to prove my abilities by accepting challenges, fulfilling the organizational goal and climb the career ladder through continuous learning and commitment.

WORK History

WAITER, MARRIOT HOTEL

●Collaborating with the kitchen and bar staff for prompt and correct delivery of orders

●Memorizing the menu and recommend appetizers, meals and drinks from restaurant wine stock

●Delivering a memorable dining experience by resolving all customer issues promptly

●Assisting with the tidying of tables, clearing leftovers and keeping the dining area neat and pleasant

●Setting tables and rearranging the dining area to accommodate larger groups and prepare the restaurant for special events

●Ensuring cooking utensils and kitchen area are cleaned after closing to comply with state regulations

WAITER, GOLDEN DRAGON CASINO

●Greet and escort customers to their tables

●Present menu and provide detailed information when asked (e.g. about portions, ingredients or potential food allergies)

●Prepare tables by setting up linens, silverware and glasses and inform customers about the day’s specials and offer menu recommendations upon request

●Take accurate food and drinks orders, using a POS ordering software, order slips or by memorization

●Communicate order details to the kitchen staff and serve food and drink orders

●Check dishes and kitchenware for cleanliness and presentation and report any problems

●Deliver checks and collect bill payments and carry dirty plates, glasses and silverware to kitchen for cleaning

●Ensure my colleagues and teammates follow all relevant health department regulations and provide excellent customer service to guests

CONTRACT WAITER, SANDBOX BEACH

● Ensure quality of all food & beverage items, amenities, ingredients, and preparation methods, restock and organize all products and equipment to an attentive and distinctive experience in Recreation

●Ensure that all stock is established as per par levels and stored according and serve alcoholic & non-alcoholic beverages according to defined standards

●Collect money for drinks served and process financial transactions according and order liquors and supplies

●Arrange bottles and glasses attractively

●Replenish bar snacks such as chips, biscuits, and nuts

●Ensure that the condiments, tray cloths, and cocktail napkins are ready for service as per the requirements of the individual outlet and expected business-level requirements prior to opening

SCANNER, KiKUU

● Bag products fast and efficiently while keeping polite conversation and responses to questions.

●Organize all products and equipment.

●Regularly lift, pull, push and rotate merchandise that weights 25 lbs., and that occasionally weights 50 lbs.

●Stand at work station for the duration of scheduled shift, which may exceed 8 hours per day.

●Check prices and be knowledgeable about location of items in the store.

●Utilize and maintain equipment as required by department; report any equipment problems immediately.

●Ensure effective, timely communications with all departments.

●Complete all applicable department training programs.

●Maintain punctual and regular attendance.

●Work overtime as assigned.

●Work cooperatively with others.

PROFESSIONAL SKILLS AND COMPETENCIES

●Adept Supervision and Managerial Skills

●Excellent presentation skills and problem-solving skills

●Can lift 30 pounds or more and have the ability to walk and stand for long periods of time

●Good organizational and time-management skills

●Basic Math, Reading and Accounting Skills

Personal highlights

●Excellent communication skills.8

●A critical thinker and able to work efficiently under pressure.

●Have a commitment to providing a great quality service to those I work for.

●Can work with people from all social backgrounds and great team player.

●Ability to recognize discrepancies

Education

FASHION DESIGN, HO TECHNICAL UNIVERSITY

WASSCE, PREMPEH COLLEGE

BECE, BANDING ROAD SCHOOL

REFERENCES

Furnished upon request.



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