Data Entry Front Desk
Resume:
MARTHA CARDONA
***************@*****.***
PROFESSIONAL SUMMARY
Ambitious Lead Sales Associate with 20+ years of customer service and sales expertise. Addresses customer inquiries and complaints and resolves issues with resourceful problem-solving and critical thinking. Proactive and concise communicator equipped with tactful conflict resolution skills. Handles high-volume transactions with accuracy and efficiency with minimal supervision.
SKILLS
Microsoft Word, Excel and Power Point
WideOrbit Connect
Donovan Data Systems
Data Entry
Fluent in Spanish
Detail-Oriented
EXPERIENCE
Senior Sales Coordinator
Estrella Media, TV Station New York, NY
August 2019 - Current
Support Account Executive(s) as main point of contact for agencies, stations and traffic.
Enter orders into WideOrbit and Donovan Data Systems and verify accuracy.
Maintain a record of all orders, changes, revisions, and added value for each client.
Posting on accounts and creating ADU schedules as necessary to ensure delivery.
Resolve discrepancies (overpayment, missing invoices, short pay).
Follow up on collections and outstanding invoices by contacting agency and collection department.
Media Sales Coordinator
Azteca, TV Station New York, NY
August 2015 - August 2019
Resolved discrepancies (overpayment, missing invoices, delaying payment process, etc.) in a timely manner.
Monitored budget maintenance, delivery of client guidelines and added value.
Worked closely with stations across the US to monitor status and accuracy of media schedules for various clients.
Set-up estimates and sent authorization to buyers once client approved buy.
Medical Administrator/Front Desk
One Podiatry New York, NY
December 2013 - June 2014
Maintained office operations and procedures, reviewed and approved supply requisitions as well as assigning and monitoring clerical functions.
Verified all insurances and obtained authorizations for MRI, surgical procedures and medication.
Managed patient scheduling, registration, medical records, billing and collection, as well as data entry.
Medical Administrator/Front Desk
NY Spine and Pain Care Astoria, NY
February 2010 - December 2013
Scheduled both new and returning patients for pain management and surgical procedures.
Verified patient insurance information for both No-Fault and Workers Compensation.
Provided Operative reports/office notes to attorney's office for pending court appearances.
Obtained authorization from medical providers for surgical procedures and medications.
Faxed, copied, scanned, imported, maintain patient computer profile.
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