Data Entry Customer Service

ALLISON STOKES

*** ****** ** *** *, Hopkinsville, Kentucky, 42240, US • 270-***-**** • ********@*****.*** Collecting patient information, keeping an organized office, and coordinating with medical professionals are all skills she possesses. Directing visitors and callers, documenting patient information, and updating EHR and financial systems are all skills possessed Patient Services Specialist 27 years of successful medical experience. Insurance verifying

Data entry

Chart pulling

Customer service

First Aid/CPR

Appointment scheduling

Payment collection

Relationship development

System updates

Medical insurance

Document filing

Interpreting physician orders

Psychology & Sociology - Some college (No degree)

Hopkinsville Community College: Main Campus - Hopkinsville, KY Did not graduate

In Good Standing to Return

Dates of Attendance 1/1/1988 to 12/1/1988

High School - 1984

Christian County Public School - Hopkinsville, KY

High School Diploma- G. P. A 3.25

Clerical Office Certificate

Accounting Certificate

Secretarial Certificate

BETA Club & Future Business Leaders of America Member Patient Services Specialist - January, 1996 to July, 2023 Vanderbilt Pediatric Associates Hopkinsville - Hopkinsville, KY Public Relations including billing

Work with New and Routine Medical Patient Visits

Verify/Work with Insurance Coverage

Send Appointment Reminders

Work with Computer Database to organize patient information Receptionist duties

Ordering office supplies+

Took the patient's copay/payment and gave them a receipt to prove payment Collected forms, insurance cards, and co-pays to speed up the registration process and prepare the patient for their appointment. Gave the patient an after-visit summary and scheduled the next appointment to ensure continuity of care and to make the treatment plan easier to follow.

Double-checked patient availability during the appointment scheduling process to reduce rescheduling and cancellations. Aided patients in completing check-in and payment forms. Professional Summary

Skills

Education

Work History

Operations Data Entry Clerk - October, 1994 to August, 1995 White drive motors and steering - Hopkinsville, KY Entering Job Data

Auditing Time Card Data

Key Entry of Receipt Travelers

Managing Kit Picker Reports

Creation of Work Orders

Entering Receipts

Shipping Receiving Clerk to System Operator - August, 1983 to December, 1993 Dunlap Sunbrand International - Hopkinsville, KY

Warehouse Data Entry

Bookkeeping-Accounts Payable

Oversight of Outgoing Shipments Including UPS and United States Postal Service Checked/Stocked Incoming Parts

Creation of Packing Slips & Labels

Worked on Special Order Repairs

Worked on Back-Up Procedure

Created End of Day/Month Reports

Customer information, item, and price maintenance

Electronic Data Entry

COMMUNITY INVOLVEMENT

Member & 2004/2005 President of the Hopkinsville Christian County Jaycees Member of Western Kentucky State Fair Board August 1998 to present

*Executive Board of Western Kentucky State Fair August 2005 to 2008 REFERENCES

*Jerry Deasoon-523 Apache Drive Hopkinsville, KY 42240 257*-***-**** (Friend)

*Charles G. Henderson-2919 Fort Campbell Blvd Hopkinsville, KY 42241 270-***-**** (Former Supervisor)

*Michelle Steil Sipes 335 North Abbey Way Hopkinsville, KY 42240 270-***-**** Additional Information

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