Customer Service Administrative Assistant

Location:

Posted:

August 10, 2023

RAMANPREET KAUR SOMAL

ramansomal82@gmail. Com

WORK EXPERIENCE

Customer Service Representative OCT 2018- SEPT 2019

Petro – Canada gas station, Lethbridge, AB

Working as a front desk agent and greeting guests.

1.Assisted an average of 50 customers in 4 hours shift work, aiding up to 5 customers simultaneously.

2.Answered phone calls and filling product lists regularly.

CDI (Canada Drayage Inc.) – Administrative assistant SEPT 2020 – OCT 2021

1.Scheduling and confirming appointments.

2.Answered telephone Calls and mails.

3.Set up and maintain manual and computerized information filing systems.

Consolidated Fastfrate Incorporation- Dispatcher Nov 2021- NOW

1.Dispatching drivers for city loads

2.Dispatching linehaul loads

3.Booking linehaul loads with Carriers.

4.Answering customers phone calls and rivers as well.

SKILLS AND ACHIEVEMENTS

1.Exceptional customer service and communication skills.

2.Excellent in Technological skills.

3.Ability to do multi-tasking using computer tools like using internal platforms and Microsoft office.

4.Capable of working with a team to achieve goals.

5.A positive attitude that enables me to deal with challenging situations with integrity and sincerity.

EDUCATIONAL QUALIFICATION

Lethbridge college 2018 – 2020

Business administration