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Customer Service Data Entry

Location:
Shelby, NC
Posted:
August 10, 2023

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Resume:

Robin Mitchell

adyuaz@r.postjobfree.com 937-***-****

Objective:

To obtain a data entry position where I can utilize my strong organizational skills and attention to detail to accurately process and input information. Seeking an opportunity to grow within a company and contribute to its success through my strong work ethic and determination.

Work Experience:

Internet Sales Manager, Nissan of Shelby (2021-present)

- Managed the dealership's internet sales operations and responded to customer inquiries in a timely manner

- Developed and maintained relationships with customers to drive sales and ensure customer satisfaction

- Utilized data analysis and customer insights to create sales strategies and improve online sales processes

- Collaborated with cross-functional teams to resolve any customer concerns and improve the online sales experience

Internet Sales Advisor, Classic Ford Lincoln of Shelby (2019-2021)

- Advised customers on available vehicles and assisted with the online sales process

- Responded to customer inquiries in a timely manner and provided excellent customer service

- Collaborated with cross-functional teams to resolve any customer concerns and improve the online sales experience

- Maintained a high level of product knowledge and stayed up-to-date on industry trends and changes

BDC Service Department, Renaldo Honda (2018-2020)

- Coordinated appointments for customers and managed the dealership's service scheduling

- Responded to customer inquiries and provided excellent customer service

- Processed customer payments and reconciled billing statements

- Maintained a high level of product knowledge

Skills:

- Strong organizational skills and attention to detail

- Proficient in Microsoft Office programs, including Excel, Word, and PowerPoint

- Experience with data entry software and database management

- Excellent written and verbal communication skills

- Ability to work independently and as part of a team

Education:

- High School Diploma

References:

Available upon request.



Contact this candidate