ABDULFATAI WAHAB

Mattapan, MA ***** 857-***-**** adyu6g@r.postjobfree.com

Professional Summary

Aspiring IT professional with 7+ years of experience in Management, Logistics, Program Management, and Customer service. Highly motivated with proven leadership capabilities and takes the initiative to resolve complex problems. Exceeded sales budget by 28 percent in 2021 and 34 percent in 2022. Recognized for teamwork abilities and critical thinking skills.

Technical Skills

Systems: Linux OS, Windows OS, Mac OS, EC2 Server, VPC, IAM, Active Directory

Databases: Relational Databases and Non-relational Databases

Storage: S3, EBS, AWS Storage Gateway

Programming Languages: Python

Software: MS Project, MS Office, Kronos workforce Management tools

Core Competencies: Time Management, Communication, Team player, Fast learner, Customer service, Critical and analytical thinking

Education and Certifications

Per Scholas AWS Training Boston, MA Graduation Date: October 2022

Complete 500+ hours in the 15-week program focusing on Linux, Python, and AWS Cloud.

Bachelor of Arts in International Relations

University of Massachusetts Boston, MA Graduation Date: May 2020

AWS Certified Cloud Essentials Practitioner Certification July 2022

Google IT Support Fundamentals Certification May 2020

Oracle Databases Admin Certification June 2013

Professional Experience

Assistant Store Manager Sherwin Williams Cambridge, MA Dec 2020 – June 2022

Resolved customer complaints by creative providing a solution

Analyzed financial records and created accurate department reports

Supervised and evaluated employee performance

Processed large volumes of company and department documents

Banquet Houseman Restaurant Associates Cambridge, MA July 2019 –Dec 2020

Performed setup according to client specification achieving consistent customer satisfaction

Conducted daily data analysis to determine stock order quantities and identified potential shortages

Maintained detailed records of stock levels, orders, and shipments for large warehouse

Warehouse Associate Trelleborg Offshore Boston, MA March 2018– June 2019

Received incoming materials and checked invoices for accuracy

Operated forklifts to load and unload products into vehicles for delivery

Read work orders or received oral instructions to determine work assignments or materials or equipment needs

Program Coordinator Center for Democratic Advancement Boston, MA Feb 2016 - March 2018

Designed performance objectives and implemented and monitored programs to meet desired outcomes

Assisted with the development of public relations and communications strategies to support program goals and increase community awareness

Managed fiscal operations, including budget development and modifications

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