Customer Service Administrative Assistant
Resume:
Daphne Bradick
Bartlett, TN 38134
************@*****.***
Computer Microsoft Windows Word, Excel, Publisher, and PowerPoint.
Skills Type 60 wpm.
Education
1999 ~ 2012 University of Memphis Memphis, TN
Received a Bachelor of Science and a Bachelor of Arts May 2012. Majored in Psychology and Foreign Language.
2008 Seminole Community College Orlando, FL
Studied Communication, Computer Literacy and Sociology.
1995 ~ 1999 Bartlett High School Memphis, TN
Received diploma May 1999. Academic honors in English Literature and Foreign Language. Enrolled in Spanish Honor Society and tutored Hispanic students in English.
Experience
2012 ~ 2023 Building Plastics Incorporated Memphis, TN
Customer Service Rep for a wholesale flooring distributor. Handled high volume inquiries, processed orders and payments, trained associates, assisted receptionist, and distributed corporate correspondence.
2012 STF Medical & Management Memphis, TN
Account Executive for a physical therapist and medical supply company. Handled inquiries and marketing for physical therapy and health products.
2008 Leader Realty, LLC Memphis, TN
Contract Administrator for many large builders. Reviewed and approved sales contracts for residential property.
2008 Triad Personnel Services, Inc. Orlando, FL
Client Relations Specialist for a customer service department.
Handled client inquiries and collected payment.
2005 ~ 2007 Aculink Mortgage Solutions, LLC Tampa, FL
Operations Manager, Customer Service Specialist and Administrative Assistant for a vendor management company servicing H&R Block Mortgage and Option One Mortgage. Handled inquiries, distributed mail, ordered supplies, scheduled staff meetings. Promoted to Operations Manager in 2006. Trained new hires and supervised a department.
2002 ~ 2005 NCFAS Memphis, TN
Customer Service Representative and Administrative Assistant for a vendor management company, servicing multiple banks and mortgage companies, including National Bank of Commerce and Community Bank. Handled client inquiries and distributed company correspondence for all departments.
2002 Internal Revenue Service Memphis, TN
Tax Examiner for the IRS Code & Edit Department. Reviewed, corrected, and verified tax returns.
Interests Family, photography, and travel.
References Available upon request.
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