Customer Support Representative
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Contact Donna Dolphin, Anchorage
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Donna Dolphin
Anchorage,AK
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Summary
Service-oriented Customer Support Representative with [Number]+ years of experience in contact center operations talking to customers over phone, e-mail, online chat or social media to resolve broad range of concerns. Offers strong computer skills in Word, Excel and web-based applications and delivers exceptional communication with keen attention to detail. Multitasks and thinks critically and analytically to problem solve and produce satisfied customers. Driven Customer Support Representative with over [Number] years of experience. Problem solver promoting customer satisfaction by resolving concerns and answering questions. Friendly personality improves customer retention and team building.
Overview
11
11
years of professional experience
Work History
Customer Support Representative
AT&T Mobility
2004.07 - 2015.06
Connected with customers to address questions and resolve issues through phone and email.
Supported customer questions and issues by gathering data, analyzing needs, evaluating possible resolutions and implementing best solutions. Show Description
Education
High School Diploma
-
Cheney High SchoolCheney, WA
06.1983
Skills
Customer Service Excellence
Selling Skills
Promotions Programs
Organization and Recordkeeping
Timeline
Customer Support Representative
AT&T Mobility
2004.07 - 2015.06
High School Diploma
-
Cheney High School
Donna DolphinContact me
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