Customer Service Delivery Driver

IKEEF BRAILSFORD

***************@*****.*** 803-***-**** Sumter, SC 29150

Summary

Enthusiastic hardworking individual looking to prove his worth in the industry of choice. Willing to go above and beyond to obtain the training and certification to perform any task at hand. Aptitude to learn and prepare for the immediate and future expansion of company goals and desires.

Skills

• Cargo handling

• Skilled forklift operator

• Lifts up to 75 pounds

• Defensive driver training

• Grooming and bathing assistance

• General housekeeping ability

• Able to lift 75 pounds

• Preparing meals

• Patient relations

• People skills

Experience

McCray’s Garage Alcolu, SC

Apprenticeship

08/2009 - Current

Niagara Bottling Co. Florence, SC

Material Handler/Dock Coordinator

07/2021 – 01/2023

Dominos Pizza Inc. Sumter, SC

Delivery Driver

04/2021 – 8/2021

• Assist in automotive repairs

• Ordered parts for replacement

• Transport merchandise between shop and parts store

• Keep log of inventory and invoices

• Maintain a safe and clean workspace

• Inspected trailers pre and post loafing

• Ran the operating system (OMS) to have laser guided vehicles load and unload materials in the warehouse storage system and on to trailers for receiving and shipping

• Operate the forklift to load and unload material onto trailers

• Maintain a clean workspace

• Grouped and routed deliveries according to designated areas to maintain efficient delivery times.

• Delivered rush merchandise on tight schedules to meet customer targets.

• Handled merchandise in accordance with product handling standards.

• Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.

• Answered customer questions regarding shipments.

• Inspected and maintained gas, oil and water levels as well as tires, lights and brakes.

• Obtained signatures on all invoices and credits to stay on top of paperwork requirements.

Palmetto School District Turbeville, SC

Healthcare Assistant

07/2016 - 11/2020

• Assisted patients with activities of daily living, including meals, bathing and grooming.

• Conducted patient health checks and communicated observations of patients' conditions to medical staff.

• Responded to call lights and completed frequent rounds to meet patients' needs, including turning and toileting.

• Recorded vital signs, weight and patient information in electronic health records system.

• Supported RN with tasks such as wound cleansing and urinary catheterization.

• Monitored, maintained and calibrated medical equipment daily.

• Provided daily living activities to patients by serving meals, feeding, ambulating and turning over and positioning patients.

• Documented information in patient charts and communicated status updates to interdisciplinary care team.

• Provided basic care to over 8 patients per 12 hrs by bathing and grooming patients, changing bedding and preparing meals.

• Attended to patients in 8-bed unit, continuously checking on needs and maintaining high standards of patient care.

Education and Training

Columbia International University Columbia, SC

Associate of Arts in Biblical Studies

12/2013

Central Carolina Technical College Sumter, SC

Some College (No Degree) in Business Management

Crestwood High School Sumter, SC

High School Diploma

06/1999

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