Customer Service Security Officer
Resume:
Dedra Woods
Wanting to grow within a company
St. Louis, MO 63136
************@*****.***
I am interested in working more with the elderly I have developed many skill to aids them to have an easy time in there situation that may arise. I feel that all seniors should have peace and stress free time and happiness with family,friends and good people Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Security Officer
Allied Universal - St. Louis, MO
February 2023 to Present
Alarms responders, patrol, badge verification lock and unlock doors, escort and guard shack duties. Security Guard
GardaWorld - St. Louis, MO
July 2021 to Present
Monitor camera, relive co worker hours, write report per situation, assignment temp and permanent badges and paper of the day.
Weld Machine Operator
Randstad - Saint Peters, MO
June 2021 to September 2021
Put parts in mode required to maintain the count of product clean up at end of shift working with welding machine
Security Officer
GATEWAY SECURITY - St. Louis, MO
April 2020 to July 2021
Patrol, surveillance, desk Duty, log report, lock doors, traffic control, monitor schools, overnight Patrols, report writing.
Packer
AMAZON FULLFILLMENT CENTERS - Saint Peters, MO
October 2020 to March 2021
Set up boxes and pack order, clean and sweep area and stock up item need as the need of the day.Count the inventory of the design area to count.
Caregiver
Home Care Assistance - St. Louis, MO
January 2020 to March 2021
Provide and aid client base on the special care and need that is required per the care plan Call Center Representative
GC Services - Weldon Spring, MO
November 2018 to November 2020
Take calls,process order, credit applications,transfer call to different departments and overlook international calls and important document such ad police report and personal items. Driver/Warehouse
Courier Express One, Inc. - St. Louis, MO
November 2019 to May 2020
Delivery boxes and packages, GPS routes and drive safe Pick and Pack
Check Staffing
January 2019 to January 2020
Pick and pull commissary order
Housekeeper
Willows Nursing Home - Chesterfield, MO
May 2013 to October 2018
I clean elderly people apartment, stock up the public area, wash and clean napkins and table linen,clean the general area and can work without supervision. I am a lead in training I am a big help to my supervisor and I trying to grow in the company the job is complacent but the resident are very friendly and staff are easy going I have good customer service skill. Caregiver
Willows at Brookings Park - Chesterfield, MO
March 2017 to August 2018
I take care of elderly couple over nite I feed them, give them medicine, keep an update log, make sure the couple have a peace of mind at nite I act as in Home aide if something may go wrong. Cashier
Popeye's Restaurants - St. Louis, MO
November 2012 to May 2013
Clean up lobby, work the drive Thur area, take customers orders, prep cook food, plate up side items, clean the food area, work close and open the store for the work day very reliable and rarely late Laundry Attendant/ Security Officer/Housekeepers
Hilton - St. Louis, MO
September 2006 to October 2012
Responsibilities
Laundry Attendant-fold and stock towels, pillowcase and napkins. Help guest locate room, bring up amenities, clean guest rooms and laundry area.
Security Officer-lock and unlock doors, tag boxes as they come into shipping and receiving, deliver package, patrol the floors implement safety issues, room changes, base officer logs, answer calls, data entry,Microsoft,type up lost and found entries, transfer calls, aide employees to vehicles safely, assist manger on duty with credit or debit card issue, evit guest, elevator patrols and help team check in. Accomplishments
I have showed my customers services, able to work with out supervision, cpr, first aid, hospitality and cashier experience.
Skills Used
I demonstrated the following skills customers services, housekeeping, hospitality, security, cashier, first aid, CPR, shipping and receiving, laundry attendant, lobby attendant, room attendant,front desk, bell man and valet
Education
High School
Jefferson High School - St. Louis, MO
2008
Skills
• CPR (4 years)
• Housekeeping (10+ years)
• Customer Service Skills (10+ years)
• Elderly Aide (5 years)
• Care Giver (5 years)
• Home Care (5 years)
• Call Center (3 years)
• Caregiving (5 years)
• Residential Cleaning (10+ years)
• Senior Care (5 years)
• Driving (5 years)
• Courier (2 years)
• Delivery Driver Experience (2 years)
• Laundry (5 years)
• Alzheimer's Care (5 years)
• Customer service (5 years)
• Hotel experience (6 years)
• Security (5 years)
• Surveillance (5 years)
• Shipping & Receiving (3 years)
• Order Picking (3 years)
• Meal Preparation (10+ years)
• Communication skills
• Manufacturing
• Computer skills
Languages
• English - Expert
Awards
Employee of the month
June 2007
Award for demonstrate an excellent work with a timely manner GC Top Gun
August 2019
Made the most effective work within myself and among my coworkers Certifications and Licenses
CPR/First Aid
January 2017 to December 2018
I have learned to aid with life and death situation and I also can help with first aid help. Driver's License
Guard Card
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