Mortgage Loan Processor, customer service, administrative skills.

Katherine Patt

404-***-**** • ***********@*****.*** • Orlando, FL 32835

Successfully manages high volumes of loan documentation in fast-paced environments with demanding productivity, funding and customer satisfaction targets. Familiar with verifying tax, credit, employment, loan, personal and residential histories. Comfortable working alone or with team members to accomplish tasks and enhance processes. Summary

Skills • Verifying information

• Reviewing financial paperwork

• Appraisal compilation

• Generating reports

10/2021 - 08/2022

Senior Mortgage Loan Processor, CrossCountry Mortgage LLC, Delray Beach, FL

07/2019 - 10/2021

Senior Mortgage Loan Processor, Guaranteed Rate Inc, Orlando, FL 11/2018 - 07/2019

Senior Mortgage Loan Processor, Mattamy Home Funding, Orlando, FL Experience

• Effectively handled 50 file pipeline

• Closed on average 25-30 units per month

Submitted detailed loan packages to underwriting department to facilitate approval or denial processes.

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Obtained and verified clearance of underwriting conditions to prepare loan file for submission and approval.

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Communicated with customers in person and via telephone to answer questions, process transactions and resolve issues.

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Determined loan eligibility by conducting income analysis, credit checks and repayment ability reviews.

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Maintained complete confidentiality of submitted information according to release guidelines.

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Submitted detailed loan packages to underwriting department to facilitate approval or denial processes.

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Obtained and verified clearance of underwriting conditions to prepare loan file for submission and approval.

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Managed loan application pipeline by completing and submitting reports within allotted turn-around times.

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• Contacted outside sources, references and vendors to verify client financial information. Communicated with customers in person and via telephone to answer questions, process transactions and resolve issues.

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Determined loan eligibility by conducting income analysis, credit checks and repayment ability reviews.

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• Created and completed loan submission packages.

12/2010 - 10/2018

Mortgage Underwriter, Wells Fargo & Company, Orlando, FL

• Evaluated and adjusted loan files to meet banking, federal and secondary market regulations. Analyzed applicant assets and credit history to determine willingness and capacity to repay proposed mortgage obligation.

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Analyzed tax returns and financial statements to determine ongoing cash flow to support loan repayment.

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• Maintained compliance with company and regulatory policies.

• Analyzed loan risk and reviewed loan conditions and requirements. Reviewed titles and appraisals to validate properties to meet insurer and guarantor guidelines.

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Collaborated with loan originators and processors to correctly review and assess applications and risks.

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• Determined loan eligibility and approved or rejected applications. Liaised with lenders, appraisers and other third parties to communicate needs and requirements.

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Bachelor Of Science, Business Administration

Education And Colorado Technical University, Colorado Springs, CO Training

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