Customer Service Billing Specialist
Resume:
ANGELA WHITE
Pleasant Grove, AL 35127
**************@*****.***
Eager and experienced Billing Specialist with 25+ years of healthcare experience. Strong familiarity with claims procedures, collections techniques, and customer inquiry resolution. Works well in a team setting and independently. Demonstrated ability to exceed goals and adapt quickly to changing priorities.
EXPERIENCE
MARCH 1995– MAY 2022
BILLING SPECIALIST, Encompass Health (formerly ALacare Home health and Hospice)
Monitored assigned payor and patient accounts.
Ensured claims were submitted with accuracy.
Reviewed, corrected, and resubmitted rejected and/or delinquent claims in a timely manner.
Assisted with pre-authorizations.
Achieved maximum reimbursement for services provided.
Responded to inquiries from branch office staff, patients, and payor representatives.
Facilitated training of new employees.
Maintained confidentiality of all information and adhered to all HIPPA guidelines.
Performed other duties as assigned by the Supervisor and/or Director.
EDUCATION
MAY 1983
BUSINESS ADMINISTRATION, Lawson State community college
SKILLS
Accounts Receivables
Medical Billing
Knowledge of Home Health & Hospice
Customer Service
Insurance Contracts and EOBs
CPT and HCPCS Coding
REFERENCES
Available Upon Request
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