Tracey Jones
Hemet, CA ***** 951-***-**** adytlk@r.postjobfree.com
Seeking an Administrative / clerical position with a stable and growing company that can best utilize my experience
SUMMARY OF QUALIFICATIONS:
5+ years Receptionist experience
5+ years Administrative/Clerical experience
5+ years Customer Service experience
3+ years Accounts Payable/Billing experience
Proficient with MS Office Sweep or Access, Excel, Lync, OneNote, Outlook, PowerPoint, Share Point Designer, Word, Windows, QuickBooks
Administrative/Clerical/Receptionist Skills:
Execute daily clerical operations
Schedule and rescheduled appointments for staff and customers
Prepare, type, sort, maintain, manage, image, verify and close a variety of documents, files and government forms
File charts alphanumerically
Pull and prepared client’s charts and documents
Answer multi-line phones
Experience with mail procedures, such as opening, sorting, and distributing incoming mail and
collecting, sealing and stamping outgoing mail
Can deliver oral and written messages accurately
Keep log of items received and delivered and records of services
Structure and maintain an organized office, and furnish employees with clerical supplies
Type 45 wpm
Data entry
Complete data entry, maintain records in files, and type documents
Use office equipment, such as envelope-sealing machine, fax machine, and copy machine
Customer Service Skills:
Provide quality, courteous and helpful customer service
Greet walk in and over the phone customers
Answer customers inquiries, account questions and concerns
Screen applicants for pertinent information pertaining to their cases
Resolve customer complaints and requests
Accounts Payable /Billing Skills:
Keep records, calculate charges, and maintain files of payments for goods and services
Bill of Ladings
Verify entry of information and check for errors
Created receipts and payment for articles delivered
PROFESSIONAL EXPERIENCE:
Riverside Community College District
Moreno Valley,CA
Custodian 1 Sub
7/2022 to 2/2023
Living Space Customer Service Center Rialto, CA
Dispatch / Router 2/2016 to 9/2021
Cormier’s Property Management Moreno Valley, CA
Property Office Assistance 3/2008 to 1/2016
Wells Fargo Home Mortgage San Bernardino
Scheduling Specialist 9//2002 to 2/2008
Kaiser Permanente Riverside, CA Unit Secretary 5/1999 to 8/2002
EDUCATION & TRAINING & CERTIFICATE:
Mt. San Antonio College Walnut, CA
Business/ Administration – Current
Riverside Community College Moreno Valley, CA
Unit Secretary Certificate
Walnut High School Walnut, CA
Diploma