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Security Officer Customer Service

Location:
Milwaukee, WI
Posted:
August 09, 2023

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Resume:

Jacqueline Allen

Milwaukee, WI *****

adytky@r.postjobfree.com

+1-414-***-****

Detail-oriented Security Officer equipped with excellent memory and awareness of surrounding people, events and facilities. Skilled in responding to emergency situations and providing crisis intervention efficiently. Exercise sound judgment during crisis and emergency situations. Seasoned Security Officer equipped with excellent communication skills and consistent ability to maintain detailed logs of important events. Skilled in problem-solving and conflict resolution with knowledge of law enforcement investigations.Trustworthy and committed to honest interactions with supervisors, employees and customers.

Dedicated to increasing security by leveraging personal skills and discipline to maintain thorough approach. Successful at solving problems and reducing conflict with professional demeanor. Hardworking Transportation Security Officer with focused mindset and in-depth understanding of security protocols.

First-rate skills in organizing and prioritizing tasks, as well as maintaining open communication and managing conflicts effectively.

Background includes conducting screenings of individuals, containers and personal belongings to check for unauthorized and hazardous items. Familiar with completing additional personal searches and operating standard tools and equipment used in security field. Protective services professional with strong law enforcement background. Approaches each case with a high level of professionalism, offering each case its proper due diligence. Security Officer accomplished in securing and protecting governmental science and technology facilities. Bringing techniques gained from background in law enforcement training. Authorized to work in the US for any employer

Work Experience

Security Officer

Community Care Inc - Milwaukee, WI

August 2019 to February 2020

Inspected parking lot to verify vehicles were properly parked and displayed parking permits. Quickly and accurately reported all security incidents, accidents and medical emergencies to law enforcement.

Challenged suspicious individuals accessing restricted areas to prevent unauthorized entry. Maintained safety by quickly responding to alarms and investigating disturbances. Patrolled industrial and commercial premises to prevent and detect signs of intrusion and secure doors, windows and gates.

Oversaw premises to identify safety risks and ensure employee and visitor safety. Checked footage and live feeds from surveillance cameras to monitor for trespassers and criminal activity.

Security Officer

Milwaukee Country Sheriff Dept - Milwaukee, WI

June 2016 to September 2017

Enforced security regulations and calmly and promptly escorted non-compliant individuals to [Type] areas for processing.

Operated and maintained x-ray and metal detection devices at building checkpoints. Worked with local and federal law enforcement agents to coordinate apprehensions. Completed in-depth searches of individuals and baggage to check for devices, weapons and other prohibited items.

Checked passes and credentials of persons seeking to enter property and issued passes for guests. Used x-ray scanners to check items for signs of unauthorized materials. Challenged suspicious individuals accessing restricted areas to prevent unauthorized entry. Quickly and accurately reported all security incidents, accidents and medical emergencies to law enforcement.

Maintained safety by quickly responding to alarms and investigating disturbances. Security Officer

Potawatomi Carter Casino And Hotel - Milwaukee, WI May 2014 to May 2016

Patrolled industrial and commercial premises to prevent and detect signs of intrusion and secure doors, windows and gates.

Quickly and accurately reported all security incidents, accidents and medical emergencies to law enforcement.

Maintained safety by quickly responding to alarms and investigating disturbances. Completed in-depth searches of individuals and baggage to check for devices, weapons and other prohibited items.

Worked with local and federal law enforcement agents to coordinate apprehensions. Investigated suspected incidents of external fraud, employee theft and embezzlement. Inspected parking lot to verify vehicles were properly parked and displayed parking permits. Protected vessels, passengers and crew by testing items and individuals for explosive material residue. Challenged suspicious individuals accessing restricted areas to prevent unauthorized entry. Security Officer / ABM

ABM - Security, CO

January 2010 to June 2012

Maintained safety by quickly responding to alarms and investigating disturbances. Patrolled industrial and commercial premises to prevent and detect signs of intrusion and secure doors, windows and gates.

Monitored and secured [Number] building entrances. Completed in-depth searches of individuals and baggage to check for devices, weapons and other prohibited items.

Checked footage and live feeds from surveillance cameras to monitor for trespassers and criminal activity.

Education

High School Diploma

Lincoln Park High School - Chicago, IL

June 1988

Skills

• Screening wands (10+ years)

• Shift work experience (10+ years)

• Criminal law knowledge

• Report writing (10+ years)

• Interior and exterior patrol

• High level of integrity (10+ years)

• First aid and CPR certified (6 years)

• Cargo inspections (10+ years)

• Investigative skills

• Security station background

• CCTV surveillance (10+ years)

• Hazardous items understanding (10+ years)

• Observant (10+ years)

• Customer relations skills (10+ years)

• Security

• Organizational Skills

• Customer Service

• Law Enforcement

• English

Certifications and Licenses

Security+

August 2018 to August 2020

Private security officer

Security Guard

Class D Security License

PERC Card

First Aid Certification

First Aid Certification

First Aid Certification

Assessments

Security Guard Skills — Highly Proficient

March 2020

Assessing risks, enforcing security standards, and handling complaints. Full results: Highly Proficient

Logic & Critical Thinking — Completed

November 2018

Measures a candidate’s ability to use logical approaches when solving problems. Full results: Completed

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.



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