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Israel Farless

adytj3@r.postjobfree.com • 423-***-****

Cleveland, TN 37364

Director of Operations

Results-driven, highly accomplished professional with extensive experience in driving operational excellence and efficiency across diverse industries with passion for working in remote environments. Proven track record of optimizing processes, streamlining workflows, and implementing strategic initiatives to achieve organizational goals. Proficient in leveraging data analytics and performance metrics to make informed decisions and drive continuous improvement. Adept at leading cross-functional teams, fostering collaborations, and aligning business operations with company vision. Expertise in budgeting, forecasting, and financial/performance analysis to ensure optimal resource allocation and cost control. Strong negotiation and contract management skills for driving effective agreements with various stakeholders and key clients. Skilled in executing quality control measures and ensuring compliance with industry regulations and standards. Areas of Expertise

• Project & Operations Management

• Quality Control & Assurance

• Supply Chain Management

• Resource Allocation & Budgeting

• Strategic Planning & Execution

• Risk Assessment & Mitigation

• Team Leadership & Development

• Cross-functional Collaboration

• Stakeholder Relations

Career Experience

Capstone Logistics – Peachtree, GA 2020 – Present

Director of Operations / Project Manager – Hybrid

Deliver simultaneous oversight for multiple projects of Fortune 500 companies, including PepsiCo, Home Depot, Sysco, Kroger, and Caterpillar. Manage and scale pre-existing business books for enhancing profitability. Execute strategic measures to achieve and exceed set business targets within budgetary confines. Foster strong relationships with current partners and facilitate high-quality services for maximum satisfaction and retention. Oversee end-to-end recruitment/scheduling procedures and maintain various financial aspects, including invoicing and balanced budgeting. Monitor project budgets, allocate resources effectively, and identify cost-saving opportunities to optimize project profitability. Conduct risk assessments, proactively analyze potential project risks, and implement mitigation strategies to minimize project disruptions.

• Managed over 400 associates in seven cross-functional projects within distinct business sectors, while accomplishing safety and P&L targets.

• Saved current company assets worth $250K by leveraging precise documentation and reporting for conflict resolution.

• Scaled more than half of project associates to increase profit margins for driving revenue generation worth millions.

• Secured contract renewals and extensive projects by reestablishing and nurturing client associations. AMS – Mooresville, NC 2019 – 2020

Regional Manager

Oversaw and ensured effective marketing of overall store products to drive maximum impact. Conducted store visitations and efficient scheduling within set timeframes. Administered control over daily operations of 41 stores in three states, while collaborating with associates for achievement of business goals with high product knowledge. Cultivated and strengthened lucrative relationships with higher administration, colleagues, and clients to foster a positive working environment. Developed and executed strategic plans for specific regions in alignment with overall company objectives to drive market expansion.

• Managed and mentored professional personnel in product training sessions, while providing guidance, feedback, and support to ensure development and high-performance levels.

• Drove high sales profits by devising strategic plans and ensuring robust execution as per business deficiencies.

• Generated major revenue and sales by delivering superior assistance in pushing new product line. P a g e 2 2

Independent 2015 – 2019

Insurance Adjuster

Delivered regular data and progress updates via electronic means to improve efficiency and accuracy. Evaluated insurance claims to determine coverage and settlement amounts. Assessed and investigated various types of claims, including property damage, liability, and personal injury. Negotiated profitable settlements with customers by utilizing strong analytical skills and calculating payable amounts. Conducted meetings at set locations for insured clients. Built and sketched complex diagrams by leveraging Xactimate and Symbility software. Collaborated with policyholders, claimants, witnesses, and other relevant parties to gather information and evidence.

• Gained recognition for adjusting complex claims of high-end homes, while exceeding productivity and quality targets.

• Led claims in the presence of legal authorities, including attorneys, contractors, and public adjusters. Coyote Logistics – Chattanooga, TN 2014 – 2015

National Account Manager

Conducted in-depth market research to analyze current trends and identify capitalization opportunities in alignment with company objectives. Built strong clientele by attracting and retaining loyal customer base, while accomplishing set sales targets and improving long-term success with business growth. Led negotiations with customers to create beneficial business relationships and decrease conflict. Acted as mediator between customers and internal teams for high-quality deliverance of requirements in order to improve client satisfaction and retention. Maintained coordination with internal/external developments and recommended novel measures to increase sales.

• Spearheaded management of accounts with million-dollar assets, while performing offsite client visits for effective collaboration and development of robust strategic approaches.

• Gained recognition for robust administration of largest-ever account and bestowed office at company headquarters by CEO for optimal performance and high productivity. Education

Bachelor of Science in Political Science and Business Administration (Pursuing) Lee University – Cleveland, TN

License

Adjusters Insurance License: All Lines – Houston, TX Affiliations

Member – HCI committee

Former Candidate – Tennessee State Congress

Former Board Member – The Young Republicans

Technical Proficiencies

Xactimate Symbility Power BI Salesforce ADP Recruiting

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