Customer Service Technical Support
Resume:
Sonny Ciceron
Lauderdale Lakes, FL
*********************@***********.***
CAREER OBJECTIVE
Based on my overall experience working as a call representative, cashier, host, technical support, I could assure you that I could deal in high call volume and busy settings. Meanwhile building connections with my members/customers by problem solving with their individual issues. As a web tech agent, I could assure you that I take my time in troubleshooting everything with my members meanwhile helping them navigating the system. I like working under pressure and love reassuring my member/customers base on how the company's standers meanwhile building success to the company.
Work Experience
Consultant
Teleperformance - North Lauderdale, FL
October 2018 to April 2023
Worked inbound for customer service assisting Older 65 and older member with their United Healthcare membership accounts. Also did Tech support assisting member on the united healthcare website. Cashier
Burlington Stores - Sunrise, FL
September 2017 to February 2018
Count money, performed excellent customer service and greet customers as scanning customers items. Hostess/Waitress/Bakery
The Cheesecake Factory - Sunrise, FL
August 2017 to January 2018
As a Host, I provided Assistance to customers to their table in the Restaurant. At the Bakery portion of the Job, I designed cheese cake and send them to the server to send to the customers at the restaurant. Wal-Mart Cashier
Walmart - Margate, FL
August 2007 to September 2016
Assisted customers with their groceries and items. Performed excellent customer service by bagging the customer’s items, and counting money meanwhile smiling and building connection with the customer. Help out in the main floor by putting items away and cleaning work area. Request for coins and dollars meanwhile counting the register. Organized work area and inviting customers to the cash register for assistance.
Education
College Degree in Theology
Pensacola Christen College - Pensacola, FL
January 2000 to December 2005
Skills
• Technical Support
• Host/Hostess
• Operating Systems
• Troubleshooting
• Computer Networking
• IT Support
Contact this candidate