Mel C. Igbokwe

E-mail: adyteu@r.postjobfree.com

Phone: 682-***-****

Phlebotomist/Medical Assistant (CMA, NCPT & A+Computer Technician).

**** ***** ***** **. **** Worth, TX 76244

Outstanding interpersonal and communication skills, increasing positive rapport with clients and healthcare colleagues. Nonjudgmental in working with diverse population; encompassing staff and management bodies.

Have positive energy, friendly with health professionals, highly enthusiastic, self-disciplined, trustworthy, and articulate.

Exceptional work ethics with fantastic time management skills. Flexible in working various schedules as needed.

Education: Platt, Health College, Dallas Texas: Medical Assistant and Phlebotomy. January 2006 – November 2006.

Moraine Valley Community College, IL. 1998-1999. Diploma, Microsoft Technician.

St. Peter Clever High School Okpala Owerri, Nigeria: 1965-1972.

Employment-Phlebotomist:

Yes, Initiative Outpatient Clinic: Jan. 7, 2013 – June 7, 2023. Address: 515 E. Joppa Rd. Suite 300 Townson MD 21286. Best approach: I greet my patients as they enter the clinic, ask them their names to verify their appointments, have them seated, and call them into the lab, in the order they arrive. Confirm their identity with their records in the computer system. Ask them if they have had discomfort from their previous blood draw. I determine the right vein suitable for blood draws, then using sterile needles or butterflies after cleaning puncture sight with alcohol wipes, followed by tourniquet. Then, I discard all used needles into Sharp Container. At the end of the shift, I package all the blood and set it out for pickup by carriers to their designated processing offices.

On Assignment HealthCare Staffing: Phlebotomist, Jan. 5, 2007 – Dec. 31, 2012. Address: 5601 Bridge St, Fort Worth, Tx 76112. Worked as Phlebotomist and Medical Assistant. Was assigned to different Ques Diagnostics and LabCorp locations in Fort Worth, Denton, and Arlington for blood draws and urine collection.

Procedure: knocked on patient’s doors, greeted patients, introduced myself, and state the reason for my visit and then followed safe and accurate blood collection procedures from, identification of patients’ full names, medical record number, date of birth, also date, and time of the blood drawn. Most importantly, I complied with Federal, State, and local regulations, as well as procedures and guidelines for HIPPA and OSHA laws. Determined the right veins suitable for blood draws, using sterile needles or butterflies after cleaning puncture sight with alcohol wipes and application of tourniquet. Next, discard the used needles into Sharp Container. I listened to patients’ concerns, empathized with them, and gave them answers to their questions.

Skills: Excellent in work ethics and a great collaborator. Have unequal knowledge of medical rules and regulations, including client’s privacy on Health Insurance Portability and Accountability Act (HIPPA). Another is Occupational Safety and Health Administration (OSHA). I command excellent laboratory techniques, together with use of Personal Protective Equipment (PPE) while in contact with patients. Have good verbal communications skills with customers and colleagues. Above all, I pay great attention to details, prioritize my responsibilities while managing multiple projects concurrently, maintaining outstanding customer satisfaction as well as ability to interpret written instructions and professional manuals.

Certifications: Certified Medical Assistant: 09/19/2006. Certified Phlebotomist, 2007. American Heart Association, Microsoft Computer Technician, 1999.

Reference:

Dr. Ngozika Okoye: Consultant (Yes Initiative Clinic) 708-***-****

Chinwe Nwonumah: Supervisor (On Assignment Staffing) 469-***-****

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