Customer Service, data entry, working knowledge of Microsoft, iOS, etc

Location:

Posted:

August 09, 2023

Hello

Allison Phillips

Lincoln University, PA 19352

****************@**********.***

Skills

●Install and configure computer operating systems

●Extensive knowledge of Android OS and proficient with Apple and iOS devices

●Troubleshoot system and network problems, diagnosing and solving software and hardware issues

●Conferencing software including management, update and configuration

●Talking clients and staff through step by step actions, in person or remotely

Experience

Freelance Computer Technician

●Complete customer requested changes, including mobile and PC hardware, software and upgrades

●Supported and taught various methods in the Windows, Mac OS/iOS, Android and Linux platforms.

●Analyze desktop and laptop computer issues, and resolved problems quickly and accurately

●Create, modify and perform upkeep of files through menu driven, command line and graphic interfaces.

Landhope Farms, Kennett Square - Customer Service

●Operating cash register

●Exceptional customer service

●Inventory and stock rotatio

Education

Coursera, Remote

●Google Professional IT Support Certification

Delaware County Community College, Media PA/Jennersville, PA

●Major in Business Administration, minor in Computer Science

The Fiber School

●Certified Fiber Optics Installer

Kennett High School, 2002, High School Diploma