Project Manager Construction
Resume:
Construction Manager
Experienced construction manager with proven accomplishments in customer satisfaction, cost management, and people development. His dedication and recognized achievements are not only proof to his
character, but are also the foundation for his professional growth.
AREAS OF EXPERTISE
Project Management
Customer Service
Communication Skills
People Development
Team Building
Organization
Relationship Building
Process Development
PROFESSIONAL BACKGROUND
Jennings 4 Construction
Owner 4/2021-Current
Bloomfield Homes – Southlake, TX
Project Manager 5/2014-4/2021
Consistently produced over 50 homes each year
Oversee production and warranty
House costs
Contractor relationships
United Renovations – Carrollton, TX
Regional Operations Manager 1/2014-5/2014
Oversee the training and production process for the project managers and regional project coordinators.
Developed and maintain several training programs
oEstimating, takeoff, and contract software
oSubcontract and subdraw process
oConstruction communication software
oConstruction schedule development
oOSHA safety program
Oversee weekly regional course of construction meetings
Assist Regional Directors of Construction with ongoing training and process improvement
Director of Production 5/2012-1/2014
Managed up to 15 Project Managers across the Nation
Labor sourcing
Contract management
Change orders
Quality control
Scheduling
Pulte Homes/ Del Webb – Dallas/ Fort Worth, TX
Construction Manager 7/2008-5/2012
Managed one of the highest volume communities in the DFW market. At the peak of the market had over 90 homes under construction and managed a team of 9 sales and 8 construction managers.
Managed personnel, home construction and homeowner satisfaction for multiple communities
oPlanned production – designed production flow and pace to best maximize personnel
oManaged house costs
oReviewed warranty spend and developed trends
oManaged escalated homeowner issues
oSuccessfully improved JD Powers score 27th Del Webb (721 Points) in 2008 to 11th (811 points) in 2009. Led Del Webb to be recognized by JD Powers as the most improved builder in 2009.
oImproved construction time from 98 days to 62 days in the Del Webb community
oSignificantly reduced warranty cost per home from $1018 in 2007 to $247 in 2009
oIn 2009 developed a construction 101 training program to educate our sales and customer relation staff
Pulte Homes/ Del Webb – Dallas/Fort Worth, TX
Project Manager 5/2004-7/2008
Managed up to 5 geographical areas with 11 direct reports
Involved in starting up 3 new communities: takeoffs, budgets, negotiating contracts, and grand opening process
Closed over 300 homes per year in my communities
Maintained customers service cost levels (labor and material)
Won 2 JD power awards: 1st place finishes for home owner satisfaction
Involved in recruiting and new hiring training
Successfully improved IBACOS exposure rating from 1.2 to a Platinum standard of 3.4
Twice took over underperforming communities and increased their customer satisfaction scores from non ranking to gold levels
Member of Elite Trade Council
Field Manager 5/2000-5/2004
Lead builder in one of our busiest communities in Frisco.
Consistently completed over 60 homes each year
New hire mentor
Cross trained new sales personnel
Member of Top Gun Council
PROFESSIONAL TRAINING
Recruiting, Selecting and Development (RSD)
Managing Human Performance (MHP)
Building Quality Relationships
Pulte Quality Leadership (PQLI and II)
Foundations of Management
Top Gun (Top 7% of company)
Customer for Life
SWPP Training
Art of Negotiating
The Successful Selection Interview Process
Pulte Lead
Pulte Leadership Excellence
Environments for Living
J.D Power Associates
LEAN
30 Hour OSHA
Homeowner of Life
PAC 10
PROFESSIONAL TRAININGS
EDUCATION
Baylor University –Waco, TX, 1996-2000
Bachelor of Business Administration in Management and Real Estate
COMMUNITY ACTIVITIES
Ramp’s Across Texas
Frisco Safety Town
Upward Sports
City of Cross Roads Architectural Review Committ
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