ADESOLA OJERINDE

Mobile: +1-469-***-**** Ɩ Email: adytbx@r.postjobfree.com

PROFILE

A self-motivated professional who is challenge driven, with strong interpersonal skills and an excellent track record of technical aptitude and delivering projects to success in a timely manner. Able to effectively fit easily into any team or work competently as an individual.

COMPETENCIES

Mastermind and Informix Billing Software.

Business Process Improvement.

Disaster Recovery / Business Continuity.

SAP.

Human Resources/Procurement.

Data Center Reviews.

EXPERIENCE

Admin Asst / Proctor. April 2021 – Present.

Peterbilt Motors INC – Denton, TX

Helping with interviews, assessment proctoring and Data entry.

Maintaining inventory logs and testing files.

Contacting References professionally by phone and email to provide information for hiring.

Helping with receptionist Duties when needed.

Delivering Expert Clerical support to the HR Team.

Process Assistant June 2019 – March 2021.

Amazon.com Services, Inc. – Coppell, TX

Helping support daily management of department duties, including allocating labor, leading meetings and communicating with internal and external suppliers.

Providing policy follow-up and attendance tracking

Tracking and reporting ATS/labor hours

Training associates and verifying SOP compliance

Participate in operational excellence initiatives.

Participating in safety initiatives

Identifying safety hazards within work area

Coach associates to work safely always

Provide workflow and daily production goals

Export Associate Spec. July 2018 – Mar 2019

Allergan Limited – Lewisville, TX

Prepare invoice for shipment on SAP and escalating issues where needed; provide email support to correspondence

Greater involvement with the quote, sales leads, and customer on-boarding process

Chassis and container returns

Obtain government agency releases as appropriate, arranging delivery, receipt, and invoicing the account; accounts are technical or complex in nature.

Coordinate with the exports team and courier services to get shipment sent within timelines

Assist in workstream development of new accounts, including reviewing all documentation and forms, maintaining communications with clients, reviewing their process on a regular basis, and maintaining client profiles and databases.

investigate reason and advise supervisor of any problems or irregularities.

Processed orders for export shipment according to organization standard

Oversee and manage order release, Picking, and Packing for shipment

Customer Service Tech Support Oct 2015 - Jan 2018

MTN Telecommunication - Lagos Nigeria

Processed Finance Department invoices obtain proper approval, data entry of invoices into SAP Accounting System

Maintained and update Finance Invoice Log

Worked with internal employees and vendors regarding payment status of invoices

Verified approval on invoices prior to processing and resolved past due and exception invoices

Handled and resolved ticket generation issues to assist customers with the ease of subscription

Coded invoices, utilities and loans.

Reconciled vendor statements, maintained accounts payable files and communicated with vendors and internal customers

Supported product through social medial marketing which significantly increased customer engagement and brand loyalty

Voided and reinstated checks when needed

Exams Service (IELTS Administrator) Aug 2011 – Sept 2015

British Council - Lagos, Nigeria

Conduct pre and post-test administration for candidates and ensured records are well stock in IELTS Data entry system set up by hub in Cambridge

Scheduled and rescheduled candidate’s test dates or resolving test related issues

Supported staff for the entire exams process by reorganizing the stock record and enquiry log system and implemented online system that was accessible to all exam staff. Ensured that all enquiries are promptly attended and properly managed

Implemented a new filing system for candidate data which has greatly resulted in easy access of information by authorized members

Conducted and entered Purchase orders on SAP; delivered tests to National and International candidates

Contributed and created marketing contents for the test.

Met and exceeded annual surplus target of the country by ensuring easy and availability of test registration across the country

EDUCATION

MSc in industrial and Personnel Relations

UNIVERSITY OF IBADAN, NIGERIA Aug 2016 – 2017

B. Tech Accounting with Honors

LADOKE AKINTOLA UNIVERSITY OF TECHNOLOGY, NIGERIA Aug 2000 - 2006

Customer Service Level 1, S.A.C Cert

STONEBRIDGE COLLEGE, UNITED KINGDOM Jun 2009 – Aug 2010

Certificate of Achievement in Project Management

Principles of Service Management: HANKEN SCHOOL OF ECONOMICS

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