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Customer Service Agent

Location:
Cartersville, GA
Posted:
August 10, 2023

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Resume:

Tinsley Mancini

Cartersville, GA *****

adyt5w@r.postjobfree.com

+1-770-***-****

Authorized to work in the US for any employer

Work Experience

Housek

Hampton by Hilton - Cartersville, GA

February 2022 to June 2023

Maintaining room cleanliness

Delivery Driver

ATS - Cartersville, GA

January 2021 to February 2022

Delivery of auto parts to different stores

House Cleaner

Marie's cleaning service - Canton, GA

February 2019 to January 2021

Consist of but not limited to the following basic or deep cleans. Ceiling fan blades (washed)

Light fixtures (hand washed in place / not removed) Blinds and shutters (vacuumed or washed) Mini-Blinds (dusted and washed ) Moldings, woodwork, and window sills (hand washed or wiped) Baseboards (hand washed or wiped, reachable w/out moving furniture) Lamp and lampshades (dusted or vacuumed with attachment) Pictures and knick-knacks (hand wiped)

Furniture (polished, fronts, sides, legs and or vacuumed) Stovetop and drip pans scrubbed

All Cabinet fronts cleaned

All doors (washed)

Light switch plates (washed)

Countertops and backsplashes (washed)

Mirrors (Indexed all the way to top*)

Tub / Shower tiles (double scrubbed if build up)

Wastebaskets (emptied / washed/relined)

Beds made (includes master and any additional beds) Stairs (vacuumed, wood washed)

Floors (vacuumed and/or mopped includes closets)

Vacuum all carpet crevices (crevice along the edge where bugs, animal hair, carpet fibers collect Customer Service Agent

Enterprise Holdings - Cartersville, GA

February 2019 to June 2019

The Service Agent cleans vehicles inside and out (vehicles may be cleaned by hand or by operating washing equipment). The Service Agent also performs regular maintenance (non-mechanical services), moves vehicles, and performs other duties assigned by the manager, all completed in a safe and Timely matter. Customer service agents are also responsible for taking guests if requested to the destination or picking up guests and driving them to the enterprise location. General Manager/crew/ manager

McDonalds - Kennesaw, GA

June 2012 to January 2019

General mangers of mcdonalds manage and control of all restaurant operations. Apart from directly managing staff, which average around 75 employees per store, our Restaurant Managers are responsible for controlling profitability, optimising restaurant management and overseeing sales, human resources and team management in their respective stores.

Education

College in Psychology

Post University

May 2023 to Present

None in Business Adminstration

Georgia Highlands - Cartersville, GA

2012 to 2016

High school

Woodland High School - Cartersville, GA

Skills

• Scheduling (4 years)

• POS (6 years)

• Customer Service (6 years)

• P&L Responsibility (3 years)

• Management (5 years)

• Hiring (5 years)

• Performance Management (4 years)

• Training (5 years)

• Team Building (5 years)

• Inventory Management (5 years)

• Microsoft Word (5 years)

• Merchandising (6 years)

• Inventory Control (6 years)

• Cashier (7 years)

• Cash Handling (7 years)

• Cash Management (6 years)

• Housekeeping (Less than 1 year)

• Transportation (1 year)

• Cleaning (Less than 1 year)

• Residential Cleaning Experience (2 years)

• Cleaning Experience (2 years)

• Restaurant Management

• Residential Cleaning

• Team Management

• Food Safety

• Leadership

• Employee Orientation

• Supervising Experience

• Hotel experience (1 year)

Certifications and Licenses

ServSafe

June 2020

driver's license

Assessments

Work style: Reliability — Proficient

August 2021

Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.



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