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Customer Service Entry Level

Location:
Atlanta, GA
Salary:
16hr
Posted:
August 10, 2023

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Resume:

Tyrek Walker

Atlanta, GA *****

636-***-****

adyt5k@r.postjobfree.com

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.

Skills

Transportation Logistics

Equipment Operation

Worksite Preparation

Safety Regulations

Preventive Maintenance

Rail Saws

Rail Clippers

Safety Monitoring

Team Building

Customer Service

Maintenance and Repair

Grinder Operation

Computer Skills

Experience

June 2023 - July 2023

Koppers Railroad Structures - Galesburg, IL

Railroad Track Laborer

Completed maintenance and repairs on tracks and adjacent equipment.

Lubricated machines, changed oil and filled hydraulic reservoirs to specified levels.

Adjusted previously laid track parts to promote long-term maintenance objectives and maintain safety targets.

Operated single- or multiple-head spike driving machines to drive spikes into ties and secure rails.

Inspected parts of tracks to identify areas needing repair or maintenance service.

Identified and reported damaged track following patrol of designated track sections.

October 2022 - March 2023

HyVee Foods - Galesburg, IL

Stocker Associate

Maintained merchandise presentation by stocking and rotating merchandise.

Received and stocked merchandise and organized and maintained backroom by following company safety, cleaning and operating procedures.

Utilized inventory management system to complete bin audits, work inventory exceptions and correct shelf capacities.

Complied with company standards of ethics and integrity by implementing action plans and executing business processes and practices.

August 2022 - September 2022

Walmart - Galesburg, IL

Cashier

Operated cash register or POS system to receive payment by cash, check and credit card.

Accepted cash and credit card payments, issued receipts and provided change.

Answered customer questions and provided store information.

Collected payments and provided accurate change.

Delivered high level of customer service to patrons using active listening and engagement skills.

Helped customers find specific products, answered questions and offered product advice.

Completed daily recovery tasks to keep areas clean and neat for maximum productivity.

Worked closely with front-end staff to assist customers.

Trained new team members in cash register operation, stock procedures and customer services.

Processed sales transactions to prevent long customer wait times.

January 2022 - July 2022

McDonald's - Galesburg, IL

Cashier Trainer

Trained new team members in cash register operation, stock procedures and customer services.

Helped with purchases and signed customers up for rewards program.

Resolved and balanced cash drawers at end of shifts to generate accurate reports for cash registers.

Helped customers find specific products, answered questions and offered product advice.

Oversaw work of cashiers to identify strengths and weaknesses in customer service, payment processing or merchandising plans.

Monitored checkout counters and self-checkout areas to assist with complex transactions.

Processed payments promptly for customers to exceed productivity standards.

Assisted management with developing and managing employee improvement strategies to encourage exceptional performance from staff.

Mentored newly hired staff in upselling techniques to improve sales.

Coached staff on strategies to enhance performance and improve customer relations.

Identified appropriate solutions to minimize issues and quickly solve problems.

Education and Training

May 2022

Galesburg High School Galesburg, IL

High School Diploma



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